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Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

In this episode, our host Rufus Grig, along with William Dorrington, CTO of Kerv’s digital transformation practice, Kerv Digital, Microsoft most valued professional, and a general all-round genius in the world of business technology, as our special guest. Key highlights: What is Artificial Intelligence (AI) and Machine Learning (ML)? Understand the basics of AI & ML […]

Microsoft Teams is a great collaboration tool, but without connecting it to the telephone network, it’s not delivering its full potential. Want to leverage the full potential of Microsoft Teams? Tom Perkins explains how integrating your voice communications with Microsoft Teams, can eliminate your existing telephone connects and significantly reduce cots. Watch now to learn […]

Microsoft Teams Rooms solutions brings co-workers together regardless of location. The enhanced technology has features such as a digital whiteboard allowing those joining remotely to view notes taken in real-time and the intelligent people-tracking cameras make sure every local participant can be seen no matter where they are in the room. Watch this video to […]

What did we cover at the event? Kerv, PureGym, Mi Hub, Genesys and Microsoft experts gathered at the impressive Royal Armouries Museum in Leeds to showcase how companies can elevate their CX strategies by utilising AI, Digital and Data strategies and implement data-driven empathetic customer experiences. Watch the highlights reel to find out what we […]

In this customer story, discover how Herrington Carmichael, in partnership with Kerv Transform, has implemented a user-centric IT strategy across every area of the business. By harnessing advanced Microsoft technologies, Herrington Carmichael has enabled the law firm to expand into new geographic regions, supporting its growth and ensuring that it continues to deliver award-winning services […]

Effective Social Compliance Solutions for Financial Organisations In the financial sector, social compliance is a challenge that many organisations face. As traders and financial professionals increasingly rely on internet-based social messaging platforms like WeChat, WhatsApp, Microsoft Teams, Signal, and BlueJeans, the risk of non-compliance increases significantly. These communications must be captured and stored in accordance […]

Optimising Software-Defined Networking for a seamless user experience The focus of software-defined networking (SDN) has traditionally centred around the WAN, addressing challenges posed by legacy protocols and poor connectivity to enhance user experience.  However, with remote workers now requiring access to cloud-based SaaS applications, this shift has increased the strain on wireless services, especially with […]

Introducing Alex, a Support Engineer at Kerv! Alex’s interest in computers and technology began at young age, building his own PCs, leading him into a career in IT support! Alex really found his passion at Kerv, working on cloud infrastructure, for Kerv’s Citrix Cloud and Microsoft Products and more. Watch to learn more about Alex’s […]

What did we cover at the event? Kerv, Skipton Building Society, Utility Warehouse, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI, Digital and Data strategies and implement data-driven empathetic customer experiences. Watch the highlights reel to find out what we […]

Why Compliance Matters In sectors like finance and communication tech, compliance isn’t just a buzzword; it’s a necessity. Regulatory frameworks are always evolving, and the cost of non-compliance can be astronomical, both financially and reputationally. Why Azure? Choosing to host Compliance Cloud on Azure wasn’t just a shot in the dark. Here are a few […]

Vovixo4Teams is a cloud voice solution that seamlessly integrates with Microsoft Teams.  Legacy voice technology, multiple communications platforms and numerous providers, can significantly undermine productivity. Integrating your voice communications with Microsoft Teams enables your employees to collaborate with customers and colleagues. Whenever they need to work and wherever they are.  Leveraging the best features of […]

What did we cover at the event? Kerv, PureGym, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI to implement data-driven empathetic customer experiences. Watch our video to find out what we covered at the event. Get in touch with us […]

What did we cover at the event? Kerv, Genesys and Microsoft experts gathered at the Imperial War Museum in Manchester to showcase how companies can transform their CX using AI, Data and Digital. Watch our event video to hear our client, Damian Hall, from Vision Direct talk about their CX and digital transformation journey with […]

What did we cover at the event? Kerv, Genesys and Microsoft experts gathered at London Zoo to showcase how companies can transform their CX using AI, Data and Digital channels. We showcased this by showing the deep integration between Genesys Cloud and the Microsoft Stack (Teams, Dynamics 365, Power BI). We also heard from our […]

What did we cover at the event? Kerv (previously known as Foehn), Genesys, Arvato, and Microsoft experts gathered at the Imperial War Museum in London to discuss how companies could reimagine their CX strategies post-pandemic and keep up with consumer demands. Watch our event video to hear how our client, Arvato, adapted to the dramatic […]