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Terra Firma: Building Better Businesses

When Terra Firma needed to improve business continuity and voice communications it turned to technology partner Kerv Collaboration & Compliance.

Overview

Terra Firma, like many organisations, had quickly embraced Microsoft Teams for collaboration, but had been nervous about migrating their telephony. Voxivo4Teams removed those concerns and Kerv Collaboration & Compliance was with Terra Firma every single step of the way.

We haven’t seen any loss in productivity. Our employees work just as efficiently from home as they do in the office.

Lee Colvin, Head of IT and Infrastructure, Terra Firma

Voxivo4Teams was set up with Microsoft Teams Direct Routing as part of a hybrid approach. Importantly, it ensures quality call recordings for compliance purposes – a prerequisite for financial services companies. So, when the pandemic struck, Terra Firma changed to remote working without any problems or the expense of Microsoft Voice call plans.

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