Videos
Revolutionising CX Event at London Zoo
What did we cover at the event?
Kerv, Genesys and Microsoft experts gathered at London Zoo to showcase how companies can transform their CX using AI, Data and Digital channels. We showcased this by showing the deep integration between Genesys Cloud and the Microsoft Stack (Teams, Dynamics 365, Power BI).
We also heard from our clients, Somerset County Council and National Highways, talk all around their CX Transformation journeys.
Fancy coming along to the next one? Check out our Events page.
You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationRelated Content
Related content
Delivering GDS-Aligned Citizen Services with Microsoft Power Pages - 8 Sept | 15 Sept | 23 Sept
Event
Delivering GDS-Aligned Citizen Services with Microsoft Power Pages - 8 Sept | 15 Sept | 23 Sept
View details
When the Council Can't Answer the Phone: Why Public Sector Contact Centres Need More Than a Platform
Blog
When the Council Can't Answer the Phone: Why Public Sector Contact Centres Need More Than a Platform
Read
The Nonprofit Roadmap to Responsible AI at Charity Digital Conscious AI Summit
Event
The Nonprofit Roadmap to Responsible AI at Charity Digital Conscious AI Summit
View details
NHS Digital Transformation: In Conversation with Tom Brown, CTO, Worcestershire Acute Hospitals NHS Trust
Blog
NHS Digital Transformation: In Conversation with Tom Brown, CTO, Worcestershire Acute Hospitals NHS Trust
Read
Why NHS Digital Transformation Must Start with Bottlenecks, Not Big Technology
Blog
Why NHS Digital Transformation Must Start with Bottlenecks, Not Big Technology
Read
The Intelligent Fundraiser: Balancing Technology and Human Connection
Event
The Intelligent Fundraiser: Balancing Technology and Human Connection
View details
Why Microsoft 365 E7 is the Strategic Turning Point for the Autonomous Enterprise
Blog
Why Microsoft 365 E7 is the Strategic Turning Point for the Autonomous Enterprise
Read
Break Language Barriers in Real-Time: Transforming CX with Genesys Cloud & CX Translate
Event
Break Language Barriers in Real-Time: Transforming CX with Genesys Cloud & CX Translate
View details
Go Car Credit Drives Operational Excellence Through Genesys Workforce Engagement Management
Case Study
Go Car Credit Drives Operational Excellence Through Genesys Workforce Engagement Management
Read
Migrating Drivers Medical & Drivers Casework Services to Microsoft Dynamics 365
Case Study
Migrating Drivers Medical & Drivers Casework Services to Microsoft Dynamics 365
Read
Vibe with Kerv: From Idea to Impact with Power Platform & AI
Event
Vibe with Kerv: From Idea to Impact with Power Platform & AI
View details
Why customers have to repeat themselves when dealing with contact centres - how to fix it
Blog
Why customers have to repeat themselves when dealing with contact centres - how to fix it
Read
Reflections from 'Building the Smarter State': Moving from AI Hype to Public Sector Reality
Blog
Reflections from 'Building the Smarter State': Moving from AI Hype to Public Sector Reality
Read