SERVICE ANNOUNCEMENT:
We have been made aware of a widespread Microsoft 365 incident (MO1550821) impacting parts of Dynamics 365. This remains unresolved for many customers.
Core services are largely restored while broader Microsoft 365 issues remain ongoing affecting Exchange Online, Microsoft Teams, SharePoint Online, Copilot, Power BI, any Dynamics 365 workflows that rely on email synchronization, Teams integration, SharePoint document storage, or embedded Copilot features which may still experience timeouts or errors. For Microsoft updates on this, please visit Microsoft service health status.
All Kerv Customers, should contact us with any service requests via http://support.kerv.com/ or if this is not possible, by telephone on 03301078009.
We will continue to share updates as they are provided.
We’re a purpose‑driven partner for digital transformation
We help organisations achieve meaningful change through secure, well‑designed digital transformation. Bringing together expertise across cloud, data, AI, security, compliance and customer experience, we turn complex challenges into clear progress and measurable impact.
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Industry experience that knows no bounds
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Combining our expertise with the innovative solutions offered by our partners network allows us to deliver end-to-end solutions that drive business success and keep you ahead of the curve.

ABOUT KERV
Powered By Purpose
We use technology to make a difference for our customers, our people and the communities we are part of. By combining expertise across cloud, data, AI, security, compliance and CX, we deliver transformation that lasts and create a place where people love to work.
Our contact centre is now 100% digital.
As well as increasing self-service and deflection rates we’re able to take advantage of automation opportunities that we simply never had before. And we no longer have the cost or logistical headache of call management.

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CX Transformation Event: The Age of AI
Join us for a practical and inspiring day exploring the future of customer experience, where AI innovation, real-world contact centre transformation stories and live technology demonstrations come together, helping you unlock the next stage of your CX transformation.
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