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We found 189 potential matches based on your search.

Blog Posts
5 Ways to Record Mobile Voice & SMS for Regulatory Compliance

5 Ways to Record Mobile Voice & SMS for Regulatory Compliance

Pages

Unified Comms and Mobile Call Recording

Mobile Compliance Recording

Mobile Device Management (MDM)

Mobile Network Services

Feedback Policy

Feedback Policy Mission At Kerv we aim for the highest standard of interactions with our customers, suppliers and all external parties that come into contact with us.  We do recognise that in some instances we may fail to meet the expectations that are agreed and want to provide the ability to raise any concerns with […]

Webinar re-direct: Identifying and Supporting Vulnerable Customers under Consumer Duty using AI and Data

More Kerv events

Ecosystem Enablement

Digital Experience Monitoring

Network as a Service

Multi-Cloud Networking

Secure Service Edge

Sustainability at Kerv

“Our mission is to harness the power of technology for the good of our people, our customers, our society and our planet” At Kerv, our mission extends beyond providing world-class cloud solutions and digital transformation services; it’s about prioritising people and customers above all else. Our co-founders instilled a culture where creating an exceptional workplace […]

Our Partners - Juniper Networks

SASE

Managed IT Services

Workplace & Collaboration

Customer Experience

Consultancy Services

iMessage Compliance Recording

Data and AI

Business Applications

Cyber Resilience

Cloud Network

Communications Compliance

What we do

Consultancy: Tangible Cyber Risk Reduction

Consultancy: Dependable Project Delivery

Consultancy: Measurable Service Improvements

Compliance Cloud

Secure Networks & SD-WAN for Retail

Contact Centre & CX for Retail

Internal Privacy Policy

Internal Privacy Policy Mission  Kerv understands that everyone has a right to data privacy and protection, and aims to set the highest ethical benchmark when processing individual’s data. We demonstrate our commitment to data privacy and protection by meeting multiple industry standards, enabling us to implement the highest levels of personal data protection.   Transparency is […]

Retail

Consultancy: Digital Transformation

Technical Consultancy

Kerv Consult

IT Leadership & CIO Advisory

Business Change Consultancy

Cyber Security Consultancy

Service Management Consultancy

Project, Programme & Delivery Management Consultancy

Form redirect (on-demand webinar)

Kerv Collaboration & Compliance

Web Quality Policy

Web Quality Policy Mission We are committed to being positively aggressive in our attitude towards quality and customer service as we want to be ranked the “best” in our market. Quality is not just another goal, it’s one of the core strategies for survival and future growth. It is our goal to position our company […]

Web Environmental Policy

Web Environmental Policy Mission Kerv recognises that it has a responsibility to the environment beyond legal and regulatory requirements. This document demonstrates how we manage our environmental impact and demonstrates our commitment to decrease the environmental impact of our business operations in the regions in which we operate. This Environmental Policy forms part of Kerv’s Environmental Management System which defines our adherence to the ISO 14001 environmental […]

Information Security and Privacy Policy

Information Security and Privacy Policy Mission We are committed to pursuing excellence while delivering services within a secure environment, protecting our customers and our own information assets and continually improving information security within our organisation to minimise exposure to risks. Purpose  The purpose of this policy is to establish a general approach to information security and privacy to detect […]

Anti Bribery and Corruption Policy

Anti Bribery and Corruption Policy Mission This document provides information on our approach to dealing with bribery and corruption to ensure that the people acting on our behalf comply with effective anti-bribery and corruption policies and legislation.  Purpose  This policy is designed to help you to identify when something is prohibited so that bribery and […]

Modern Slavery Policy

Modern Slavery Policy Mission Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another to exploit them for personal or commercial gain.  Purpose The purpose […]

Catalyst Transformation Planning

Microsoft Teams Telephony

CX Vizz

Microsoft Teams Productivity

CX Translate for Genesys Cloud

CX Translate Demonstration- Video

Our Partners - Silverpeak

Our Partners - VMware by Broadcom

Our Partners - Dell

HPE Aruba SD-WAN (Silverpeak)

Kerv Connect

VMware by Broadcom SD-WAN

SD-WAN / SASE

Network Transformation

Data Centre Networking

Our Partners - Citrix

Our Partners

Virtual Workspace Quick Start

Virtual Workspace Health Check

Our Partners - Microsoft

Genesys Cloud - Take A Tour Video

Email Disclaimer

Our Partners - Genesys

Compliance Solutions

Event - Revolutionising Customer Experience Using AI, Data & Digital - London Zoo

Thank you

Dynamics Business Central

Social and Instant Message Recording

Signal Compliance Recording

Microsoft Teams Compliance Recording

WeChat Compliance Recording

WhatsApp Compliance Recording

DevSecOps

Experience Design

Quality Assurance as a Service

Development Team as a Service

Digital Product Build

Helpdesk Services

Modern Workspace

Cloud Transformation

Managed Security Services

Home

AI Chatbot

Workforce Optimisation

Contact Centre as a Service

Desktop as a Service

Platform as a Service (PaaS)

Infrastructure as a Service

Digital Customer Engagement

Managed Cloud Contact Centre

Managed Service Maximise your contact centre investment and let us worry about the details. Hear from our Managed Service leads about the benefits of utilising our Managed Service offering.

Contact Centre Transformation

Managed Networks

Zendesk

Genesys Cloud

Careers

Kerv Approach

BPOs/Outsourcers

Local Government

Public Sector/Central Government

Membership

Nonprofit

Law Firms/Legal

Citrix Cloud / Workspace

Microsoft 365

Microsoft Security & Sentinel

Microsoft Azure

Modern Data Platform

Industries

Financial Services

About Kerv

Customer Relationship Management

Membership Power-Up

Nonprofit Power-up

Microsoft Power Platform

Dynamics 365

VoxivoCX

PCI Compliance

Voxivo & Voxivo for Teams

Microsoft Teams

Kerv Practices

Kerv Digital

Kerv Experience

GLAM: Galleries, Libraries, Archives & Museums

Kerv Transform

Solutions Overview

Case Study

Mobile Voice Recording: Migration, Integration and Monitoring

Knauf GMBH: Transforming Mobile Comms Management

Fibrus Networks matches high-speed broadband services with digital-first customer care

Skipton Building Society Builds the Future Brick by Brick Along a Measured Path

Leading European Food Group: Coherence, clarity, cost rationalisation and an always-on network

Atom bank Paves the Way for a Digital Future in Banking

Project & Portfolio Consultancy: Unblocking Agile Delivery in the Third Sector

Global Retailer: Transforms Network and Boosts Customer Experience

Costa Express: Accelerating Marketing Impact with Streamlined Business Intelligence

Please note: This project was completed by WORTH, which later rebranded as Kerv Digital upon joining Kerv Group.

AXA Health: Enhancing Private Medical Insurance Proposition

Please note: This project was completed by WORTH, which later rebranded as Kerv Digital upon joining Kerv Group.

The Office for National Statistics: Connecting and Empowering Field Operation Teams

Please note: This project was completed by WORTH, which later rebranded as Kerv Digital upon joining Kerv Group.

PureGym Solves Peak Demand Challenges with Digital and AI

Mi Hub Turns to Kerv to Improve their Customer Journey

GoodShape Raises the Bar for Member Experience, Call Quality, & Compliance

Qualitas: How Small Businesses Coming Together Can Aid GP Practices

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

CV Library: How Strong Leadership Focused on IT can be a Vital Business Enabler

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Delivering a Platform to Underpin Fotech’s Rapid Growth Plans

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

How Buckinghamshire NHS Trust Sped Up Their Service

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Lightspeed Broadband – From Funding to First Customer in 7 Months!

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

How Marshall Canada Set Firm Foundations for Growth

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

How Nuclear Transport Solutions was Created

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

BNP Paribas: Overcoming Communication Hurdles in a Regulated World

How Groupe Atlantic’s Digital Services Embraced Agility

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

How London Borough of Harrow Council Transformed their IT Service

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Kerv Consult Supports Down Syndrome Liverpool Charity

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

335% Increase in Delivery for Cyber Security Team in Oil and Gas

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Drove the Fastest ServiceNow Deployment in NHS History

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

ServiceNow Success for Unifii and London Stock Exchange Group

Please note: Kerv Consult was recently rebranded from Monochrome Consultancy when it joined the Kerv Group. This project was delivered at a point when the team was known as Monochrome Consultancy.

Delivering Better Outcomes for Families with Children 1st

The Co-op Achieves PCI Compliance with Network Segmentation

Vitec Group Deploys Silverpeak SD-WAN Across 17 Global Sites

F1 Team Chooses SD-WAN for Global Race Connectivity

Kingfisher Centralises Datacentres for Cost Savings & Control

ABP Food Group Improves Security and Performance with SD-WAN

CX and Digital Transformation within the Public Sector

A Local Government Story - Through CX Practitioners' Eyes

JPI Media: Bringing Cloud Innovation to Advertising

Metropolis International: Exposing Hidden Savings

Terra Firma: Building Better Businesses

Ceredigion County Council: Always There for Local Communities

Keko London: A Nightmare on Beak Street

Hospitality: Desktop as a Service

Lemon Business Solutions: Transforming Remote Service Delivery

Nationwide Retail Chain: Managed IT Security Services

Sompo Canopius: Mitigating Risk

JLL: SIP Migration Reduces Risk, Boosts Performance, Cuts Costs

PeopleScout Transforms CX and Productivity with Cloud Communications

Nationwide Retail Chain: Managed IT Services

Arvato Bertelsmann: Changing Up With Cloud-First Strategy

Barnsley Leisure's Digital Transformation for Community

Kerv’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember. From the outset, Kerv was active in the build of the system, dealing with the detail of things like adding DDIs and extensions. Practical […]

Whitepapers

End-to-End Communications and Compliance Guide

Enhance CX: Engage Customers on Preferred Channels

Buyers guide - Microsoft Teams

The New Contact Centre Future Proofing Guide - Kerv

Top Contact Centre Features to Complement Remote Workforces

Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.