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Feedback Policy
Feedback Policy Mission At Kerv we aim for the highest standard of interactions with our customers, suppliers and all external parties that come into contact with us. We do recognise that in some instances we may fail to meet the expectations that are agreed and want to provide the ability to raise any concerns with […]
Sustainability at Kerv
“Our mission is to harness the power of technology for the good of our people, our customers, our society and our planet” At Kerv, our mission extends beyond providing world-class cloud solutions and digital transformation services; it’s about prioritising people and customers above all else. Our co-founders instilled a culture where creating an exceptional workplace […]
Internal Privacy Policy
Internal Privacy Policy Mission Kerv understands that everyone has a right to data privacy and protection, and aims to set the highest ethical benchmark when processing individual’s data. We demonstrate our commitment to data privacy and protection by meeting multiple industry standards, enabling us to implement the highest levels of personal data protection.  Transparency is […]
Web Quality Policy
Web Quality Policy Mission We are committed to being positively aggressive in our attitude towards quality and customer service as we want to be ranked the “best” in our market. Quality is not just another goal, it’s one of the core strategies for survival and future growth. It is our goal to position our company […]
Web Environmental Policy
Web Environmental Policy Mission Kerv recognises that it has a responsibility to the environment beyond legal and regulatory requirements. This document demonstrates how we manage our environmental impact and demonstrates our commitment to decrease the environmental impact of our business operations in the regions in which we operate. This Environmental Policy forms part of Kerv’s Environmental Management System which defines our adherence to the ISO 14001 environmental […]
Information Security and Privacy Policy
Information Security and Privacy Policy Mission We are committed to pursuing excellence while delivering services within a secure environment, protecting our customers and our own information assets and continually improving information security within our organisation to minimise exposure to risks. Purpose The purpose of this policy is to establish a general approach to information security and privacy to detect […]
Anti Bribery and Corruption Policy
Anti Bribery and Corruption Policy Mission This document provides information on our approach to dealing with bribery and corruption to ensure that the people acting on our behalf comply with effective anti-bribery and corruption policies and legislation. Purpose This policy is designed to help you to identify when something is prohibited so that bribery and […]
Modern Slavery Policy
Modern Slavery Policy Mission Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another to exploit them for personal or commercial gain. Purpose The purpose […]
Case Study
Barnsley Leisure's Digital Transformation for Community
Kerv’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember. From the outset, Kerv was active in the build of the system, dealing with the detail of things like adding DDIs and extensions. Practical […]
Whitepapers
Video
Mobile Voice Recording (MVR)
Within the financial sector, institutions of all sizes are required to adhere to various compliance regulations across all communication tools and modalities. Mobile communication is no exception, be it voice or social messaging platforms. Discover Mobile Voice Recording (MVR) Solutions for Financial Institutions In this short video, Commercial Director Archie Denton explains why many financial […]
