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CX Consultancy

Managed IT Services for Legal

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CX Translate for Genesys Cloud

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Managed Cloud Contact Centre

Managed Service Maximise your contact centre investment and let us worry about the details. Hear from our Managed Service leads about the benefits of utilising our Managed Service offering.

Contact Centre Transformation

Zendesk

Genesys Cloud

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About Kerv

We’re a purpose-led cloud and digital services organisation with a mission to harness the power of technology for the good of our people, our customers, our society and our planet. Our unique go-to-market strategy offers a suite of cloud-led enterprise software applications, consulting services, communication compliance, cloud networking, information security, CX contact centre services, software […]

VoxivoCX

PCI Compliance

Voxivo & Voxivo for Teams

Kerv Experience

Solutions Overview

Case Study

Skipton Building Society Builds the Future Brick by Brick Along a Measured Path

CX and Digital Transformation within the Public Sector

Barnsley Leisure's Digital Transformation for Community

Kerv’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember. From the outset, Kerv was active in the build of the system, dealing with the detail of things like adding DDIs and extensions. Practical […]

Video

Highlights from the CX Strategy Event October 2024

What did we cover at the event? Kerv, PureGym, Mi Hub, Genesys and Microsoft experts gathered at the impressive Royal Armouries Museum in Leeds to showcase how companies can elevate their CX strategies by utilising AI, Digital and Data strategies and implement data-driven empathetic customer experiences. Watch the highlights reel to find out what we […]

Life at Kerv as a Professional Services Engineer

Introducing Sam, Kerv Experience’s Professional Services Engineer… Sam began as an apprentice in 2016 and grew with the company to become a Professional Services Engineer at Kerv Experience, implementing Genesys Cloud and working hard to make customers happy! Learn more about Sam’s professional development at Kerv here. To discover more about what it means to […]

Life at Kerv as a Principal Solutions Consultant

Meet Sean, Kerv Experience’s Principal Solutions Consultant Want to gain insights into Life at Kerv? Explore our engaging video showcasing Sean, our committed Principal Solutions Consultant at Kerv Experience. When Sean isn’t creating music with his friends, he dedicates his time to assisting Kerv Experience customers with their CX strategy and providing customised demonstrations. Sean […]

Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.