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Kerv’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember. From the outset, Kerv was active in the build of the system, dealing with the detail of things like adding DDIs and extensions. Practical […]

The CX Factor: A Deep Dive into Customer Experience Welcome to The CX Factor, a podcast that explores the intricacies of customer experience (CX) from the perspective of those who know it best – our customers. Join us as we interview Kerv Experience clients, delving into their unique journeys, challenges, and triumphs in the realm […]

What did we cover at the event? Kerv, PureGym, Mi Hub, Genesys and Microsoft experts gathered at the impressive Royal Armouries Museum in Leeds to showcase how companies can elevate their CX strategies by utilising AI, Digital and Data strategies and implement data-driven empathetic customer experiences. Watch the highlights reel to find out what we […]

Introducing Sam, Kerv Experience’s Professional Services Engineer… Sam began as an apprentice in 2016 and grew with the company to become a Professional Services Engineer at Kerv Experience, implementing Genesys Cloud and working hard to make customers happy! Learn more about Sam’s professional development at Kerv here. To discover more about what it means to […]

Meet Sean, Kerv Experience’s Principal Solutions Consultant Want to gain insights into Life at Kerv? Explore our engaging video showcasing Sean, our committed Principal Solutions Consultant at Kerv Experience. When Sean isn’t creating music with his friends, he dedicates his time to assisting Kerv Experience customers with their CX strategy and providing customised demonstrations. Sean […]