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AI and CX Strategy in 2024: Event recap
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AI and CX Strategy in 2024: Event recap

Choosing the best Genesys partner for your organisation
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Choosing the best Genesys partner for your organisation

Getting the Most from Speech and Text Analytics
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Getting the Most from Speech and Text Analytics

AI and Digital Bots from Kerv Experience
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AI and Digital Bots from Kerv Experience

Genesys Workforce Engagement Management
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Genesys Workforce Engagement Management

Kerv Experience Invests in Genesys Cloud Practice Expansion to Enhance CCaaS Excellence in 2024
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Kerv Experience Invests in Genesys Cloud Practice Expansion to Enhance CCaaS Excellence in 2024

PureGym Emerges one of the Fittest at this Year’s European Contact Centre and Customer Service Awards
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PureGym Emerges one of the Fittest at this Year’s European Contact Centre and Customer Service Awards

Migration Services Assured for Genesys PureConnect Contact Centre Customers
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Migration Services Assured for Genesys PureConnect Contact Centre Customers

Four Top Tips for Contact Centre Cost-Cutting in 2024
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Four Top Tips for Contact Centre Cost-Cutting in 2024

Realigning CX for Purpose-Driven Hybrid Shoppers
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Realigning CX for Purpose-Driven Hybrid Shoppers

The Kerv and Genesys Partnership goes from Strength to Strength
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The Kerv and Genesys Partnership goes from Strength to Strength

Extracting Superior Benefits from AI Best Practices
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Extracting Superior Benefits from AI Best Practices

Why BPOs Need to Wise-Up on Payment Risks
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Why BPOs Need to Wise-Up on Payment Risks

Top Tips for Protecting your Contact Centre Agents from Burnout
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Top Tips for Protecting your Contact Centre Agents from Burnout

CX & EX Reimagined: Driving Customer Loyalty and Employee Wellbeing through Genesys and Microsoft Integrations
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CX & EX Reimagined: Driving Customer Loyalty and Employee Wellbeing through Genesys and Microsoft Integrations

4 Ways to Defend Contact Centres from Cyber Crime
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4 Ways to Defend Contact Centres from Cyber Crime

Actionable Insights to Improve Genesys Contact Centre Performance
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Actionable Insights to Improve Genesys Contact Centre Performance

Integrate Contact Centre and CRM for Personalised CX
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Integrate Contact Centre and CRM for Personalised CX

CX Translate Boosts Cross-Border Contact Centres
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CX Translate Boosts Cross-Border Contact Centres

Maximising Workforce Engagement for Employee Experience
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Maximising Workforce Engagement for Employee Experience

Local Government CX Roundtable – Key Takeaways
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Local Government CX Roundtable – Key Takeaways

Kerv Experience at Genesys UK&I G-Summit 2022
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Kerv Experience at Genesys UK&I G-Summit 2022

Genesys EMEA Cloud Partner of the Year 2020
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Genesys EMEA Cloud Partner of the Year 2020

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Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.