Tagged in: Contact Centre

Getting the Most from Speech and Text Analytics
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Getting the Most from Speech and Text Analytics

Genesys Workforce Engagement Management
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Genesys Workforce Engagement Management

Kerv Experience Invests in Genesys Cloud Practice Expansion to Enhance CCaaS Excellence in 2024
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Kerv Experience Invests in Genesys Cloud Practice Expansion to Enhance CCaaS Excellence in 2024

PureGym Emerges one of the Fittest at this Year’s European Contact Centre and Customer Service Awards
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PureGym Emerges one of the Fittest at this Year’s European Contact Centre and Customer Service Awards

Migration Services Assured for Genesys PureConnect Contact Centre Customers
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Migration Services Assured for Genesys PureConnect Contact Centre Customers

Four Top Tips for Contact Centre Cost-Cutting in 2024
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Four Top Tips for Contact Centre Cost-Cutting in 2024

Realigning CX for Purpose-Driven Hybrid Shoppers
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Realigning CX for Purpose-Driven Hybrid Shoppers

The Kerv and Genesys Partnership goes from Strength to Strength
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The Kerv and Genesys Partnership goes from Strength to Strength

Email vs Messaging: The Search for a Better Customer Experience
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Email vs Messaging: The Search for a Better Customer Experience

Redesigning CX from the Ground Up
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Redesigning CX from the Ground Up

Achieving Empathy Across Digital Channels
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Achieving Empathy Across Digital Channels

Maximising CX Value Through AI-Driven Digital Engagement
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Maximising CX Value Through AI-Driven Digital Engagement

Revamping CX with Genesys-Microsoft Integration
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Revamping CX with Genesys-Microsoft Integration

Gamification for Contact Centre Workforce Management
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Gamification for Contact Centre Workforce Management

What it Takes to Top The Gartner CCaaS Magic Quadrant
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What it Takes to Top The Gartner CCaaS Magic Quadrant

Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.