Unlock AI-powered voice compliance insights to meet global regulations, mitigate risk, and give compliance teams a competitive edge.

Overview

Voice technology in financial services is evolving fast. No longer just a tool for call recording, modern voice compliance solutions are becoming AI-driven, real-time platforms that enhance regulatory readiness, mitigate risk, and improve operational agility. This whitepaper from Kerv explores how investment firms, banks, and financial institutions can leverage data-driven voice technologies to meet global regulatory requirements and gain a competitive edge.

Key takeaways for Compliance and Operations Leaders

• Global Regulatory Insight: Understand evolving mandates across the UK (FCA SYSC 10A), EU (MiFID II), US (Dodd-Frank, FINRA), and Asia-Pacific (ASIC, MAS), including the latest rules around encrypted VoIP, Microsoft Teams, Zoom, and WhatsApp communications.
• AI-Enhanced Voice Technology: Learn how AI-powered transcription, natural language processing (NLP), voice-to-risk engines, and biometric authentication are transforming compliance, security, and operational monitoring.
• Practical Use Cases: See how voice intelligence is applied across investment banking, wealth management, retail, and digital banking—from real-time trading floor surveillance to sentiment-driven client engagement.
• Overcoming Adoption Challenges: Get expert guidance on managing data privacy, legacy infrastructure, hybrid cloud environments, and talent constraints in deploying modern voice compliance solutions.
• Strategic Recommendations: Learn how to implement API-driven, modular voice platforms, operationalize real-time monitoring, and establish governance frameworks for audit-ready, ethical voice data management.

Why Kerv?

Kerv combines deep financial sector expertise with innovative AI voice technology and global regulatory experience. We help compliance and operations leaders transform voice data from a regulatory obligation into a strategic asset—unlocking insights, ensuring security, and future-proofing operations across the UK, EU, US, and APAC.