Our Solutions
Customer Experience
Helping you stay ahead by delivering exceptional CX to your customers through the deployment of cloud, digital and AI technologies, empowered people.
Delight every customer, every day
Happy customers are brilliant for your business. We’ve got the skills to help you deliver exceptional CX every day – empowering your people through cloud, digital and AI technologies.
The kerv approach
Genuine expertise. World-class tech. Exceptional customer outcomes.
Empowering experts
Deep expertise in the latest tech solutions and vast experience with diverse clients means we deliver CX tailored to your teams and customers.
Transformative tech
CX can drive your digital transformation, with innovative and compliant ways to increase lifetime customer value across web, mobile and social. AI-powered chatbots and predictive routing provide satisfaction at every touchpoint.
Seamless experiences
Deep software skills mean we can integrate applications, data, processes, networks and channels. This empowers your workers (including remote and hybrid) and creates seamless customer experiences.
Facts and Stats
60%
Customer-centric companies are 60% more profitable than companies that don’t focus on customers. (Deloitte, 2019)
86%
86% of buyers are welling to pay more for a great customer experience. (PWC, 2021)
89%
89% of consumers have moved to a competitor following a poor customer experience with a brand. (Forbes, 2019)
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The services, tools and technology to enable you to provide exceptional customer experiences.
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Featured insights
From our world to yours
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Digital Business
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Digital Workplace
Helping you stay ahead by making your people more productive, connected and effective regardless of location, device or network – while always being secure and compliant.
Transformed Infrastructure
Helping you stay ahead by transforming your infrastructure and networks to give you the flexibility, availability, performance and speed you need.
Speak to an expert
Give us a few details and we’ll get right back to you.
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