Our Practices
Kerv Communications Compliance
Peace of mind, whatever the channel
Capture, migrate and manage your communications compliance data
Communications compliance has never been more important, yet never been more challenging, in this world of proliferating communication channels, more digital interactions than ever before, and the move to adopt cloud services.
Formerly part of TDS Global, the Kerv Communications Compliance Practice has years of experience and unrivalled technical knowledge, delivering ground-breaking compliance projects for global financial institutions, assisting customers in taking the next steps in the migrating, capturing and managing the evolving state-of-the-art communications compliance.
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users on compliance capture platforms
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of tier 1 banks use Kerv Communications Compliance to install and support their global voice communications
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of regulated data successfully migrated and counting
SERVICES WE DELIVER
Overcome modern challenges associated with compliance
Unified Communications
Capturing voice, video and messaging from the leading Unified Communications providers, ensuring no communication goes uncaptured in today’s regulated environment.
Mobile Recording
We have the best recording solution in the market to capture voice calls, SMS texts and WhatsApp messages, all the while preserving the end-user’s mobile experience.
Compliance Services
From migration from your legacy platforms, to tape digitalisation, on-line storage extraction and ingestion of compliance data into either cloud-based or specialist on-premise capture infrastructure.
Tooling & Surveillance
We partner with the most innovative tooling and surveillance technology vendors, providing proactive automation for our clients’ communications, compliance and data management services.
Contact Centre
Providing capture and management of communications across multiple channels in your contact centre, enabling you to manage all your communications compliance data with a single partner.
Technology Independence
We partner with the leading providers of across the industry – from capture and storage through to the providers of financial-specific communications tools and fixed and mobile telecom operators, ensuring we can manage all your communications compliance requirements.
Kerv Communications Compliance
Meet the team
Brad Gorton
Managing Director, Kerv Communications ComplianceBrad was one of the founders of VCP and now leads the Team at Kerv Communications Compliance, ensuring we support our customers on their compliance journey.
Paul Willson
Head of Strategy & Partnerships, Kerv Communications ComplianceFounder of TDS Voice Compliance Practice, with 30+ years in the financial community. Paul previously held roles as Global Head of Voice at UBS, RBS and Etrali.
Will Hopkins
Chief Revenue Officer, Kerv Communications ComplianceWill has over 25 years experience in the Financial Services market running successful global sales teams, meeting and exceeding revenue targets whilst maintaining a client first approach.
Kyle Ansari
CTO, Kerv Comms ComplianceTech enthusiast. Mountain biker. Responsible for engineering, product, and development at Kerv Communication Compliance practice.
Javier Fuentes
Global Head of Project Management, Kerv Communications ComplianceJavier is a technologist with more than 15 years of IT experience leading cross-functional teams around the globe. He enjoys solving problems ‘here and now’, delivering projects and managing people.
Chris Jose
Global Service and Delivery Manager, Kerv Communications ComplianceWith over 25 years experience in the Voice Operations and Engineering field, Chris intricately understands the needs of the customer and ensures the highest levels of service delivery are continually…
Josh Thompson
Head of Service Operations Centre, Kerv Communications ComplianceJosh leads the 24/7 Service Operations Centre, overseeing all things support with a focus on delivering excellence across service and customer engagement.
FEATURED INSIGHTS
From our world to yours
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Our Practices
Collective cloud power
Each of our distinctive practices brings something completely different to the table. So, no matter your challenge – we have the team to get you ahead.
Known previously as DoubleEdge, engage with a partner who lives and breathes compliance to help keep you one step ahead with consistent and secure voice, data and mobile communications.
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Formerly part of TDS Global, the Communications Compliance Practice has years of experience and unrivalled technical knowledge, taking the next steps in the migrating, capturing and managing the evolving state-of-the-art communications compliance.
Learn more
Supporting your digital transformation with innovative, secure, automated, and simple to manage network and security solutions for the data centre, branch office, and cloud.
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Leveraging the ingenuity that’s synonymous with cloudThing, we design beautiful digital experiences and automated processes to solve your trickiest problems.
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Improve insights and customer experience between channels. Simplify journeys. Seamlessly integrate and automate. And deliver amazing service when it matters most with the cloud customer contact centre solutions formerly known as Foehn.
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By combining the collective expertise of Metaphor IT and UCNS, we focus on your unique business journey first. Then our best people build the transformational infrastructure that gets you there.
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