Mobile Compliance by Kerv: The Complete Guide

Why Is Mobile Compliance Crucial in Today’s Complex Regulatory Environment?

Mobile Compliance matters and as employees communications become more complex to capture, the regulators are becoming more stringent. The need for effective mobile compliance is driven by several challenges that organisations face in the current regulatory environment. However, it’s not just a regulatory requirement anymore but a critical component of risk management and operational integrity.

The Expanding Scope of Mobile Communications

As employees utilise a growing number of platforms beyond traditional voice and SMS, such as WhatsApp, iMessage, and Telegram, ensuring these communications are captured in a secure, consistent, and compliant way is essential.

The need for effective mobile compliance is driven by several challenges that organisations face in the current regulatory environment:

• Regulatory Complexity: There is increasing scrutiny from global regulators who require that all communications across all platforms be captured and auditable. Failing to do so can lead to significant issues during audits or investigations.
• Platform Fragmentation: Business communications now occur across many different messaging apps, making it essential to ensure coverage across these channels and store data in a single location consistent with regulatory control standards.
• Operational Overhead: Managing compliance across multiple vendors, technologies, and support teams drives up IT and compliance costs.
• Lack of Visibility & Control: Without a unified solution, organisations find it significantly challenging to consistently maintain a clear compliance posture.
• User Workarounds: Traditional app-based recording solutions can be uninstalled, bypassed, or disabled by users, creating risk exposure and audit gaps.

A Unified Mobile Compliance Approach

Addressing these challenges through mobile compliance solutions, like Mobile Compliance by Kerv, is crucial for lowering risk and achieving higher assurance that communications are captured. It allows organisations to gain comprehensive compliance coverage across all key mobile channels – voice, SMS, and leading third-party messaging platforms – through a single service.

Furthermore, having centralised data for e-discovery, audit readiness, and investigations significantly improves workflows by removing data silos. Ultimately, effective mobile compliance helps simplify compliance operations and provides a single source of truth, reducing the time, cost, and complexity of investigations and audits, giving organisations confidence in their ability to capture what matters most.

Download the guide to discover more and book your demo today!