Our Services

Unified Comms Compliance Recording

Replace expensive and inflexible on-premise call recorders with resilient, scalable and cost-effective cloud-based UC / fixed line recording for improved regulatory compliance.

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Overview

Collaborate with confidence

Companies have been recording fixed lines for years, whether for regulatory compliance, record-keeping, customer service or training. However, legacy on-premise call recorders are often expensive to maintain and backed up with poor support. Firms all over the world are now moving their voice services to the cloud to benefit from the flexibility, resilience and reduced costs that it offers. These benefits apply equally to cloud-based call recording. Kerv offers a range of solutions for recording Microsoft Teams and other cloud-based phone systems and collaboration platforms to help you meet FCA and MiFID II call recording obligations while improving operational resilience and reducing costs.

Featured whitepaper

The importance of communications compliance in a hybrid world

Essential reading for board members, compliance leaders and IT managers, this white paper discusses the practical steps companies can take to ensure continuous compliance across their communications estate, including Microsoft Teams WhatsApp, and other emerging channels.

Benefits

Compliant calling for office-based and remote staff

Cost-effective

Low cost, per-seat-per-month licencing model with no maintenance overheads and no software upgrades needed.

Resilient

Our cloud-based call recording services are all mirrored across multiple datacentres with high availability.

Compliant

We offer a range of compliant call recording options that meet FCA, MiFID II and other regulatory requirements.

Scalable

Our recording platforms can be quickly and easily scaled from a single user to unlimited numbers.

Flexible

Our cloud-based call recording platforms integrate with both hosted and on-premise phone systems.

Compliant Teams Recording

If you use or plan to roll out MS Teams, we have a choice of Teams recording solutions to meet any requirement.

THE KERV DIFFERENCE

Why Kerv for Unified Comms Compliance Recording?

FCA & MiFID II Compliance

For FCA and MiFID II compliance, regulated firms need to ensure that all relevant communications, both internal and external, are captured and that recordings cannot be tampered with or deleted. We offer a range of cloud-based call recording solutions that meet all the relevant regulatory requirements.

Financial Services Pedigree

Financial services and other heavily regulated industries form a significant part of our client base. Our deep knowledge and understanding of the sector’s compliance and operational resilience requirements allows us to think outside the box and build tailored solutions to drive more value to your organisation.

Choice of Solutions

Whether you just need a basic call recording solution for training purposes, MiFID II compliant call recording to meet regulatory obligations, or more advanced holistic surveillance capabilities to unify multiple media types into a single view, we can provide the best solution for your business.

Product Features

Cloud-Based Call Recording

Cost effective: per-seat-per-month licencing model with no maintenance costs.
Resilient: recordings are stored across multiple datacentres.
Hassle-free: free up your IT resource by eliminating the need to spend hours on the phone with your on-premise call recording providers trying to resolve issues.

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