Microsoft Teams Direct Routing

Use Teams to make and receive calls from anywhere

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Connect to public phone networks with Microsoft Teams Direct Routing

Looking for a straightforward, cost-effective way to make and receive calls to external landlines and mobiles from Microsoft Teams? Direct Routing using our SIP trunks does the job perfectly, using the power of Teams communication to elevate customer service.

The Kerv Difference

Unlock excellence through expertise


Direct Routing allows you to use Microsoft Teams for internal and external communications – a truly unified approach.



You’ll save significant time and money compared to alternatives like Microsoft Calling Plans.


Easy installation and maintenance

Quick to install and easy to maintain, you’ll enjoy the benefits of this hassle-free service immediately.

Enhance control, reduce cost

Flexible and collaborative

Teams Direct Routing increases control, flexibility and collaboration – organisation-wide.

Secure and reliable

Session Border Control and SIP trunks provide excellent security and reliability.

Seamless porting

We’ll smoothly and seamlessly port all your UK geographic, non-geographic and international numbers, with ranges available in 100+ countries.

No call forwarding costs

Keep your existing company geographic and non-geographic numbers, with no call forwarding costs.

Access to traditional call features

Maintain easy access to all the traditional Microsoft Teams call features – like call and consultative transfer, speed dial, historic call information and more.

Got any questions?

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Common questions answered

Yes, we can port your existing numbers to Teams Direct Routing.

To purchase Direct Routing you will need a Teams licence, a Teams Phone licence, and a minutes plan from Kerv.

With Direct Routing you will get access to basic telephony features such as call forwarding, and queues. If you require more advanced features please take a look at our Voxivo4Teams product, which enhances the Direct Routing solution.

If you require a managed service, or more support with your setup on Cloud Telephony please take a look at our Voxivo4Teams solution, which provides the ability to easily manage interconnectivity between the public voice network and your enterprise Teams environment.

Calling Plans can be inflexible to your requirements, and as a result can be expensive and surplus to your requirements, when purchasing via Kerv we can tailor rate cards specific to you, ensuring your solution fits your business.

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