Our Technologies

Customer Relationship Management (CRM)

CRM that gets you closer to customers

Overview

CRM that’s more human

Developing a deep relationship with your customers means you talk their language, understand their needs and deliver services that are personalised and relevant. We’ll design and build an optimised CRM system that smashes internal silos and makes work easier for your staff, while helping you make customers happier than ever. By tuning trusted tech like Microsoft Power Platform and Dynamics 365 for your unique needs, you’ll get closer to customers and drive loyal, valuable relationships. It’s tech with the human touch.

CRM that stands on the shoulders of tech titans

Customise Microsoft CRM

We’ll configure and customise Microsoft CRM systems to meet your needs – a dynamic double whammy.

Build complementary applications

Make the most of the data held in your central CRM system by using it to build complementary applications.

Embrace experience design

Map out your existing processes and identify customer experience improvement opportunities with our experience design team.

Integrate with ease

Enjoy full integration with finance, marketing and contact centre systems.

Grab vital info instantly

Keep an eagle eye on important information, with real-time dashboards and reporting for sales, management and beyond

Get ahead with intelligent customer insights

Plan your next big moves with AI-driven customer insights based on big data analytics.

THE KERV DIFFERENCE

A CRM solution that’s tailored for your business needs

Get the right tool, first time

You get your ideal CRM solution straight away, thanks to our Power Platform Dynamics 365, bespoke software and experience design expertise.

 

Data science experts

Relax. Use your data to its full potential and lose nothing during migration. We’ve migrated countless applications, spreadsheets and paper-based info into CRM systems.

 

Seamless contact centre integration

Our special divisional structure means we’ve got peerless expertise in the Genesys Contact Centre and Microsoft Business applications. We’ll bring your sales and contact teams closer together with AI customer insights and intelligent call routing.

Got any questions?

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