Videos
How Financial Institutions are Overcoming Regulatory Challenges
Watch this short video, where Brad Gorton shares a little more about how financial institutions are overcoming regulatory challenges with Kerv.
Kerv Collaboration and Compliance is proud to work with 7 of the 10 top tier banks, insurance companies and traders, supporting them to maintain compliance in a constantly changing, heavily regulated industry.
As new communication tools are adopted by staff and customers, the need for data to be recorded, monitored and securely stored across multiple collaboration and social platforms is more critical than ever for organisations who want to uphold their reputation and avoid severe penalties.
Watch our video to learn more!
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White papers
End-to-End Communications and Compliance Guide
With so many tools available for the capture of different communication channels, many firms struggle to identify the best ones to suit their business.
Kerv Collaboration and Compliance are unique in that we provide end-to-end voice and mobile telecom services and data connectivity solutions but also a full compliance wrap to organisations across the UK and beyond.
Our agnostic approach, combined with decades of experience in the financial services sector and other heavily regulated industries, guarantees a tailor-made solution that simplifies processes and reduces workload.
We help our customers minimise operational risk by implementing robust, resilient communications and collaboration services while mitigating regulatory risk through innovative, multi-channel compliance solutions.
Read our comprehensive guide to understand the challenges that we help financial organisations overcome and the multiple platforms that we manage to help organisations remain compliant.
Download now
Videos
How Financial Institutions are Overcoming Regulatory Challenges
Within the financial industry, adherence to various compliance regulations is essential not optional if business want to uphold their reputation and avoid financial penalties.
Kerv Compliance Cloud alleviates the strain on in-house IT departments to keep up to date with ever changing regulations, addressing the crucial need for comprehensive and managed recording solutions across a number of communication platforms.
The system is designed to verify recordings continuously, promptly flagging any discrepancies for resolution. This proactive approach not only ensures the accuracy and integrity of records but also instills confidence in its reliability.
Kerv Compliance Cloud stands out due to its efficiency, proactive problem-solving, and the assurance it offers to its clients. By foreseeing and addressing issues before they arise, it minimises non-compliance risks, allowing businesses the freedom to focus on their operations safe in the knowledge that Kerv is managing the compliance aspect.
In addition, its seamless integration with Azure’s robust feature set, combined with Kerv’s tailored modules for User Management, Data Ingestion, Storage, CDR Reconcialiation, Monitoring, and Reporting makes Compliance Cloud truly resilient.
Watch this short video to understand more about the features of Compliance Cloud.
Want to join us at Kerv?
Videos
How Financial Institutions are Overcoming Regulatory Challenges
Why Compliance Matters
In sectors like finance and communication tech, compliance isn’t just a buzzword; it’s a necessity. Regulatory frameworks are always evolving, and the cost of non-compliance can be astronomical, both financially and reputationally.
Why Azure?
Choosing to host Compliance Cloud on Azure wasn’t just a shot in the dark. Here are a few reasons why it’s the perfect fit:
1️⃣ Scalability: Azure’s robust infrastructure allows for dynamic scaling. That’s crucial when we’re ingesting and storing vast amounts of live and archival data.
2️⃣ Security: Azure provides industry-leading security protocols, ensuring that our data and your data remain locked down tight.
3️⃣ Resilience: With Azure, we benefit from data redundancy and failover capabilities, ensuring uninterrupted service and data integrity.
The Resilience Factor
So what makes Compliance Cloud truly resilient? It’s the seamless integration with Azure’s robust feature set, combined with our tailored modules for User Management, Data Ingestion, Storage, Monitoring, and Reporting. That’s resilience designed for the real world.
The Importance of CDR Reconciliation for Teams
In today’s fast-paced trading floors, back offices, and contact centres, Microsoft Teams has become a ubiquitous communication tool. But simply recording these interactions isn’t enough.
CDR Reconciliation (CDR Rec) goes beyond just gathering data; it brings accountability and traceability to Teams conversations. It ensures that every call detail is captured, verified, and aligned with compliance mandates.
This is particularly crucial for regulated industries where a single error can mean severe financial and legal repercussions. By integrating CDR Rec into Teams, organisations not only safeguard against such risks but also gain invaluable insights into call patterns, making it an indispensable component in modern business operations.
24/7 Monitoring: Vigilance That Never Sleeps
In an industry where every milli-second counts, the stakes are high for ensuring seamless operations and compliance.
That’s why at Kerv, we’ve instituted 24/7 monitoring across all modules, from user activity to data ingestion and storage. Our real-time dashboards and automatic alarming features are not just about identifying issues; they’re about pre-empting them.
We recognise that in today’s volatile market, “always-on” isn’t a luxury – it’s a necessity. With our round-the-clock monitoring, we offer our clients the assurance that their data is not just secure but also compliant, every second of every day.
