OVERVIEW
We manage your cloud contact centre. You take care of business.
It’s always better to work to your strengths. Managed Cloud Contact Centre is a fully managed service that takes implementation, operation and continual improvement off your to-do list and onto ours.
So you can focus 100% on making your customer service better than ever.
As a Genesys Gold Partner and twice EMEA Cloud Partner of the Year, Kerv Experience helps you get the most value from the industry’s leading all-in-one managed cloud contact centre solution.
Managed Service
Maximise your contact centre investment and let us worry about the details.
Hear from our Managed Service leads about the benefits of utilising our Managed Service offering.
Got any questions?
The Kerv Difference
Tech expertise that empowers employees and customers
Certified
We’re Genesys Cloud Professional certified engineers. You can be confident that our expertise as managed cloud contact centre providers is independently accredited.
Specialist
We specialise in Employee Experience (EX) and Customer Experience (CX) solutions. Making both great is the lifeblood of cloud contact centres.
Award-winning
We’ve consistently offered award-winning delivery and support for many years.Â
24×7 Support
Here to help all day, every day. We never leave you hanging.
Single point of contact
It’s a fully managed service, including worldwide telco support. You always know who your go-to guys are.
Comprehensive service
Service requests, change, consultancy and training when taking up our managed service option are all included.
Proactive monitoring
We anticipate issues materialising rather than waiting for them to happen. With a completely proactive approach, resolution times dramatically decrease.
Want to get started?
Other products you may be interested in
Speak to an expert
Give us a few details and we’ll get right back to you.
"*" indicates required fields
