Mobile Phone Compliance Recording
Ensure Regulatory Compliance for Mobile, Voice and SMS Communications
Want to learn more?UC-Based FCA & MiFID II Compliant Mobile Voice Recording for Financial and Regulated Industries
Firms regulated by the Financial Conduct Authority (FCA) and MiFID II rely on Kerv’s secure mobile compliance recording services to capture and store their employees’ mobile communications to stay compliant. But every organisation has different requirements, and what works for one may not work for another.
Kerv offers a range of mobile compliance recording solutions that can be tailored to your specific needs, whether your organisation requires app-based, network-based, SIM-based, device-based, or UC-based mobile recording. Our solutions allow you to compliantly capture mobile voice calls and SMS messages while maintaining full regulatory compliance under SYSC 10A, MiFID II, and other global regulations.
Benefits
A mobile compliance recording solution for every business
Global Compliance
Meet regulatory requirements like MiFID II, FCA, FINRA, and more, regardless of location.
Secure Data Archiving
Choose between using your preferred archiving solutions or our own secure data storage for full compliance.
Integration with Existing Systems
Kerv’s solutions are designed to integrate with existing communication tools and data archives, which includes mobile communications.
Holistic Oversight
Unify all communications data—voice calls, SMS, and even messages from popular apps like WhatsApp and WeChat—for easier monitoring and reporting.
Consultancy
Do you even need true mobile recording? We sometimes find that other options, such as recording MS Teams or other UC platforms, offer a better fit.
Reduced Risk of Non-Compliance
By ensuring that mobile communications are recorded, businesses can reduce the risk of non-compliance and potential regulatory penalties. The solutions help businesses easily access and audit records as required by regulators.
THE KERV DIFFERENCE
Why Choose Kerv for Mobile Compliance Recording?
Experience
The members of our team have over a decade’s experience providing FCA-compliant mobile call recording services. Our deep understanding of both the regulatory pressures that firms face, combined with our in-depth knowledge of the many compliance recording technologies on offer, makes us unique.
Vendor Agnostic
As an independent supplier of compliance recording, archiving, and communications surveillance services, we work with a range of technology partners to offer a full suite of mobile compliance recording solutions. This way, we can consult with you and propose the best option to suit your needs. We provide our customers with one solution to capture, analyse and securely store all communication modalities, minimising supplier logistics.
Comprehensive Service
We can not only provide you with the right mobile recording solution but also, if desired, manage your entire communications estate. From mobile airtime contracts, voice services, and collaboration tools to cloud telephony and data connectivity, we can offer a 360-degree service with a single point of contact.
Product Features
App-Based Mobile Compliance Recording
Ideal for flexible, global solutions, and remote work environments.
- BYOD & Corporate: Ideal for both personal and corporate-issued devices.
- Global Deployment: Our SaaS-based solution can be deployed internationally, ensuring compliance for global teams.
- No CAMEL Restrictions: Unlike network-based solutions, app-based recording works even when roaming or without cellular data or WiFi, using the SIM’s voice minutes.
- Seamless User Experience: No apps to install or change in phone settings, making it easy for employees to maintain their mobile communication habits.
- Device Agnostic: Compatible with both Android and iOS devices.
Network-Based Compliance Recording
Perfect for corporate-issued phones used exclusively for business.
- No User Choice: Records every voice call and SMS automatically, ensuring full compliance.
- Native Dialler: Uses the phone’s built-in dialler for business calls.
- Corporate Only: Perfect for employees using corporate-issued phones solely for work communications.
- No Changes to Existing Numbers: There’s no need to change phone numbers or install additional apps.
SIM-Based Mobile Compliance Recording
Designed for firms with international offices, offering seamless recording for company-issued devices.
- For Company-Issued Phones: Specifically designed for corporate phones used exclusively for business purposes.
- Global Compliance: Supports multi-country recording, making it ideal for international teams.
- No User Interaction: Automatically records every call and SMS without requiring user input.
- Native Dialler: Uses the built-in dialler for smooth, uninterrupted communication.
Device-Based Mobile Recording
Supports Android devices, ensuring compliance without changing mobile carriers.
- Network-Independent: No need to change mobile carriers, making it easy to scale internationally.
- Corporate Devices: Best suited for corporate-issued devices used exclusively for business communication.
- No User Choice: Every voice call and text is captured automatically without employee interaction.
UC-Based Recording
Works for firms using cloud VoIP or Unified Communications (UC) platforms like Microsoft Teams.
- Cloud VoIP Integration: Ideal for firms transitioning to cloud-based or Unified Communications (UC) solutions like Microsoft Teams.
- Landline Integration: Allows employees to make and receive calls from mobile devices using their corporate landline numbers.
- Cost-effective: Eliminates the need for traditional mobile recording services by integrating with UC platforms.
Got any questions?
FAQ’s
What you need to know
Mobile phone compliance recording involves capturing and archiving mobile voice calls and SMS messages to ensure compliance with regulatory requirements such as FCA, MiFID II, FINRA, and SEC. Organisations must record and securely store employee communications made via mobile devices to avoid regulatory penalties.
Yes! Our app-based mobile compliance recording solution is perfect for BYOD environments. It allows employees to use their personal phones for work while ensuring that business communications are recorded and archived, keeping personal messages private.
Kerv’s mobile compliance recording solutions help your organisation comply with a range of global regulations, including FCA SYSC 10A, MiFID II, FINRA, SEC, CFTC, Dodd-Frank, NFA, and FOIA.
Yes, our solutions capture both voice calls and SMS messages, ensuring that all communications made on mobile devices are recorded and archived in compliance with regulatory requirements.
Our solutions capture business communications while keeping personal communications private. We offer BYOD and corporate device recording options, giving you full control over which communications are captured, ensuring compliance without invading employees’ personal privacy.
We offer flexible archiving options: you can store recorded communications in your existing archive system or use our own platform, which is secure and compliant with all relevant regulations.
Yes, Kerv’s mobile compliance recording solutions are designed to meet the regulatory requirements of global markets, including the UK, Mainland Europe, the Americas, and the Far East. We offer multi-country support for SIM-based recording, ensuring compliance worldwide.
Choosing the right mobile recording solution depends on your organisation’s specific needs, such as whether employees use personal or corporate devices, whether your employees work globally, and your existing compliance requirements. Our team of experts can provide a personalised consultation to help you select the best solution.
Yes, we offer a full suite of compliance recording services, including WhatsApp, WeChat, Signal, SMS, and Unified Communications platforms like Microsoft Teams, Zoom, and Webex. We can help you ensure compliance across all communication channels.
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