Managed Cloud Contact Centre
Focus on your customers 100%Want to know more?
We manage your cloud contact centre. You take care of business.
It’s always better to work to your strengths. Managed Cloud Contact Centre is a fully managed service that takes implementation, operation and continual improvement off your to-do list and onto ours.
So you can focus 100% on making yoIt’s always better to work to your strengths. The Kerv Managed Cloud Contact Centre will take all implementation, operation and continual improvement off your to-do list and onto ours.
So you can focus 100% on making your customer service better than ever.
As a Genesys Gold Partner and twice EMEA Cloud Partner of the Year, Kerv Experience helps you get the most value from the industry’s leading all-in-one contact centre solution.
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The Kerv Difference
Tech expertise that empowers employees and customers
We’re Genesys Cloud Professional certified engineers. You can be confident that our expertise is independently accredited.
We specialise in Employee Experience (EX) and Customer Experience (CX) solutions. Making both great is the lifeblood of cloud contact centres.
We’ve consistently offered award-winning delivery and support for many years.
Here to help all day, every day. We never leave you hanging.
Single point of contact
It’s a fully managed service, including worldwide telco support. You always know who your go-to guys are.
Service requests, change, consultancy and training when taking up our managed service option are all included.
We anticipate issues materialising rather than waiting for them to happen. With a completely proactive approach, resolution times dramatically decrease.
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