Microsoft Teams Compliance Recording
Capture, record and archive every interaction with our communications compliance services.
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Record and retain every Microsoft Teams communication — securely, compliantly, and globally.
In today’s regulated industries — from financial services and healthcare to energy and legal — every digital interaction matters. Microsoft Teams has become the backbone of enterprise communication, supporting voice, video, chat, and file sharing. But for organisations governed by regulations like MiFID II, FCA, FINRA, SEC, GDPR, EMIR, and HIPAA, capturing and archiving these interactions is not optional — it’s essential.
Kerv’s Microsoft Teams Compliance Recording solution ensures your organisation remains fully compliant while enabling collaboration without compromise. Built on Kerv’s Compliance Cloud, our Microsoft-certified, policy-based recording platform automatically captures voice calls, video meetings, chats, screen shares, and file transfers — all stored securely and in accordance with data sovereignty laws across multiple jurisdictions.
Whether you operate in London, New York, Singapore, or across global offices, Kerv ensures your Microsoft Teams compliance recording meets every regulatory requirement, seamlessly integrated into your existing Microsoft 365 environment.
The Kerv Difference
Comprehensive Teams Compliance Solutions
End-to-end Microsoft expertise
As a Microsoft Solutions Partner, Kerv brings unmatched experience across the entire Microsoft technology stack. From planning and deployment to regulatory configuration, we design, implement, and manage your MS Teams compliance recording solution — end-to-end.
Certified, Policy-Based Recording Options
Choose from a range of FCA- and MiFID II-compliant, Microsoft-certified recording solutions. Whether you need native Teams call recording or advanced multi-modality capture, we tailor the setup to your compliance and operational needs.
User-Level Control
Apply granular recording policies to specific users or departments — perfect for capturing regulated users while excluding others. Manage permissions through secure, hierarchical, role-based access controls to your compliance portal.
Seamless Integration and Support
Kerv ensures full interoperability between Microsoft Teams, your data archives, and compliance tools — all supported by our UK-based managed services team.
Benefits
Advanced Microsoft Teams compliance recording solutions
Stay Compliant with Global Regulations
Meet the strict requirements of MiFID II, FCA, FINRA, GDPR, HIPAA, and EMIR by capturing a full audit trail of all Teams communications — voice, video, and chat.
Mitigate Risk and Avoid Penalties
Real-time monitoring and proactive alerts help identify compliance breaches before they escalate, reducing exposure to fines and reputational damage.
Enhance eDiscovery and Analytics
Leverage speech-to-text transcription, trade reconstruction, and AI-powered analytics for faster eDiscovery, surveillance, and business insight.
Rapid Deployment, No Hardware Needed
Provision new users quickly with our cloud-based solution — deploy in hours, not weeks — and ingest historic recordings where required.
Global Data Sovereignty and Security
All recordings are stored in accordance with regional data privacy laws, ensuring compliance across jurisdictions — including the UK, EU, US, and APAC.
Seamless User Experience
Recording is fully automated and policy-driven, with no manual intervention required. Users continue working in Teams without disruption.
Key Features of Kerv’s Microsoft Teams Compliance Recording
Native Microsoft Teams Integration
- Microsoft-certified policy-based recording for Teams voice, video, chat, and file sharing
- Automated, tamper-proof recording with user- or group-level policy assignment
- Full integration with Microsoft 365 and Azure environments.
Trunk Side Recording
- Capture all external PSTN calls via Session Border Controller integration
- Apply compliance recording automatically based on user or call type
- Ideal for financial services, trading floors, and contact centres.
Compliance for Remote and Hybrid Workforces
- Record Teams calls seamlessly across office, home, or mobile environments – a cost-effective alternative to traditional mobile call recording.
- Use Teams mobile app for recorded calls using corporate numbers
- One unified solution for all employees — wherever they work.
Advanced Compliance Analytics
- AI-Driven Sentiment Analysis: Assess tone and detect anomalies in communications
- Automated Scoring and Alerts: Identify non-compliant or high-risk behaviour
- Comprehensive Reporting: Generate reports for audits, investigations, and supervision
- Proactive Surveillance: Detect potential market abuse and communication risks in real time
Discover Compliance Cloud’s full potential in this six page guide!
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FAQ’s
More on Microsoft Teams compliance recording
In order to enable compliance recording for MS Teams, you need to have one of the following licences: Microsoft 365 A3/A5/E3/E5/Business Premium or Office 365 A3/A5/E3/E5.
We can either store your recordings in our secure cloud, and provide a compliance portal for easy search and retrieval of recorded data, or deliver them with all associated metadata to your own enterprise archive.
Yes. Many firms feel that capturing only the audio element from Teams video calls/meetings is sufficient for compliance purposes. As video files can be bulky, limiting recording to audio can significantly lower costs since less storage is needed.
No, with policy-based Teams recording, you can nominate which users are to be recorded and which users should remain unrecorded. You can also specify what channels you want to record (e.g. audio, audio from video, video, IM/chat, file sharing, screenshare).
Yes, we can capture all forms of Teams communications. This includes audio/voice, video, IM/chat, screen share and file sharing.
Yes, our Microsoft Teams compliance recording can capture internal calls and Teams-to-Teams calls, as well as external calls.
Yes, we can convert voice to text for all MS Teams calls to enable keyword searches and proactive surveillance/alerts. We can also provide automatic translation into multiple languages, including English, French, German, Spanish, Chinese, Japanese and Arabic, among others.
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