FAQs

FAQs about SASE and How Kerv Can Help Your Organisation

SASE, or Secure Access Service Edge, is a comprehensive approach to network security with
cloud-native architecture. It provides secure and scalable access for remote and branch users, and
Kerv ensures seamless SASE implementation tailored to your organisation’s needs.

SASE transforms remote access challenges into a seamless experience. Kerv acts as your trusted
partner, facilitating secure connectivity for your global workforce and turning remote work into a
strategic advantage.

Absolutely! Legacy systems often act as a stubborn defence, hindering progress. Kerv assists in
executing a seamless transition to modernisation with SASE, delivering a powerful shot that
bypasses complexities.

The financial landscape can be challenging, but Kerv, acting as the strategist, ensures that
implementing SASE saves money and giving you a competitive advantage.

SASE simplifies network security in retail by providing a unified, cloud-native, and edge-
integrated solution. It streamlines security measures, centralises policy management, and embraces
Zero Trust principles, reducing complexity and ensuring a secure and agile retail network.

SASE facilitates scalability by providing an agile and flexible network infrastructure. Kerv assists
in achieving scalability for our customers by tailoring SASE solutions to align with the specific needs
and goals of your organisation, ensuring seamless expansion or contraction of the network
infrastructure based on changing demands.

Videos

Rapid-WAN: High-Speed, Uninterrupted SD-WAN

Kerv’s Rapid-WAN accelerates the establishment of high-speed connections through a seamless integration of diverse network technologies, providing a swift and efficient SD-WAN solution.

This service offers substantial benefits for organisations focused on delivering timely and uninterrupted customer service, protecting against potential revenue losses attributed to delayed site openings. By doing so, it aids in maintaining competitiveness amid expansion.

Unlike traditional fixed-line networks, which often face delays in deployment, hindering revenue and productivity, Rapid-WAN emerges as a strategic alternative. This agile solution mitigates the need for sub-optimal approaches in getting sites online, ensuring reliable and consistent connectivity for businesses navigating expansion challenges.

Talk to us to find out more or book your Network Health Check to discover how your organisation can benefit from a more efficient, robust network.

Got any questions?

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Case Study

Mi Hub Turns to Kerv to Improve their Customer Journey

Client

Mi Hub

Project type

Customer Experience Transformation

Product

Genesys Cloud & Microsoft Teams

Mi Hub is an international supplier of corporate clothing uniform solutions to businesses and individuals, trading through its Dimensions, Affinity, Alexandra and Yaffy brands.

They turned to Kerv when their on premise contact centre solution was no longer providing them with the desired customer experience.

“Kerv impressed me, not through just their expertise, but actually how they engage with their customer base.” Sarah Shanks, Head of Customer Operations. “Kerv like to get to the bottom of the customer’s core need… it’s really important to have suppliers around you that not only know how important it is but are driven to enhance, evolve and improve as much as you are.”

Watch the full testimonial now.

Kerv were brilliant to work with throughout. We managed to deliver the project within 5 months on the first attempt and deliver a service that is stable and has room for growth.

Pally Gill
Project Manager, Mi Hub

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Case Study

ABP Food Group: Increased visibility and performance across the network

Company

ABP Food Group

Industry

Manufacturing

Project Type

Network Transformation

Download Case Study

Overview

One of the Europe’s leading food processors

ABP Food Group is one of Europe’s leading food processors, providing quality beef to thousands of customers across the world. With locations in nine countries across Ireland, UK, and Europe, ABP Food Group works with a network of over 35,000 farmers. The business turns over €3B, employs 11,000 people, and has supplied retailers, wholesalers, and food service providers for over sixty years.

Challenge

ABP Group had grown through acquisition and operated four divisions across approximately 60 sites. Each division had their own WAN MPLS contracts and a separate security/remote access solution from a variety of service providers.

The multiple service provider engagement had caused varied service levels across the group with some poorly performing sites. With multiple solutions provided by different providers, it was time-consuming to uncover the root cause of faults and implement guaranteed fixes. Any requirement to increase capacity or make changes to the WAN was challenging and even simple requests such as a change on a managed firewall could take weeks. The internal IT team was regularly managing issues, rather than working to support revenue-generating endeavours.

At the start of the first COVID lockdown in March 2020, the business was working at 160% capacity to keep supermarket shelves stocked. During this period any network outage would cause significant disruption and commercial penalties. The business recognised the need for additional bandwidth and resilience to support the increased demand on the network and most importantly the need to consolidate the twelve group-wide incumbent providers into a single, trustworthy network and security solution provider. This would standardise their WAN making it easier to manage, simplify the associated WAN contracts and deliver cost savings to the business.

An upcoming WAN renewal negotiation was the perfect opportunity to embark on a WAN transformation project, part of which was a requirement to investigate SD-WAN as a means of delivering greater bandwidth and resilience at a reduced cost. SD-WAN offered the efficiencies of a single, ubiquitous, and always-on WAN which would better suit the always-on nature of the business.

3d animation still for Kerv
woman on the phone smiling

Solution

During the initial WAN RFI process, Kerv Connect highlighted the benefits of a next-gen SD-WAN that the Group had not considered in the scope of their WAN transformation project. This expertise and insight lead to Kerv Connect being invited to respond to the Group’s WAN Transformation RFP.

Kerv Connect ousted 12 bidders in the extensive RFP process to win the contract for the consolidation, simplification, and standardisation of the WAN and Network Security platform. As part of their response, Kerv Connect recommended a POC for problematic production sites where the power of SD-WAN was able to provide tangible value, improving capacity at one site and application performance at another.

Kerv Connect’s strategic partnerships with both Dell and VMware by Broadcom won the customer’s confidence with a consolidated solution that was based on the market-leading VeloCloud SD-WAN solution ably supported by Fortinet for Security and Remote Access. Additionally, Kerv Connect’s proposal included fully resilient connections for all sites, globally, with some sites adopting 4G services where wired connectivity was difficult to provision reliably. Kerv Connect’s solution included design, installation, and a fully managed service to ensure that new technology did not place added operational pressures on an already busy IT team.

Demonstrating their wealth of experience and insight, Kerv Connect was able to provide the above-mentioned solution at a price that was significantly less than the proposed MPLS equivalent. This removed the requirement for further investment in WAN capacity and resilience saving the Group approximately £750k over 3 years.

“Kerv Connect has proven to be the trusted advisor who helped us make sense of SD-WAN and how it supports our ambitious ‘one network’ strategy. Of the various responses received on our WAN tender, Kerv Connect stood out with their approach to solution design and their strong team. The proof-of-concept installation has already delivered tangible benefit to ABP Food Group and we are excited to get started on the full SD-WAN rollout with them.”

John Armstrong
Group IT Director of ABP Food Group

Improved capacity and resilience

Visibility

All divisions have read-only access to the SD-WAN management platform which provides granular visibility of all traffic across the WAN. This has provided actionable insight that is already returning benefits within the broader ABP IT teams.

Resilience and Performance

Using multiple connections in active-active format to ensure heightened uptime and availability. Further, benefitting from real-time adjustments in application traffic flows to guarantee application performance.

Security and Segmentation

The ability to use a single SD-WAN platform within which the divisions are virtually segmented from each other, enabling the Group to have “one network” and benefiting from tightly controlled inter-divisional interactions.

Application Prioritisation

Ensuring that critical business applications enjoy priority over standard applications.

Cloud Access

Benefitting from Velocloud’s Cloud Gateway Architecture for optimised and resilient access to applications in the cloud (SaaS and IaaS).

Flexibility

Adding capacity is now as simple as adding it to the “connectivity pool” at any one site.

Want to learn more?

Speak our experts!

Give us a few details and we’ll get right back to you.

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By pressing send, you agree to our Terms and Conditions and Privacy Policy.
This field is for validation purposes and should be left unchanged.
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Case Study

ABP Food Group: Increased visibility and performance across the network

Company

ABP Food Group

Industry

Manufacturing

Project Type

Network Transformation

Download Case Study

Overview

One of the Europe’s leading food processors

ABP Food Group is one of Europe’s leading food processors, providing quality beef to thousands of customers across the world. With locations in nine countries across Ireland, UK, and Europe, ABP Food Group works with a network of over 35,000 farmers. The business turns over €3B, employs 11,000 people, and has supplied retailers, wholesalers, and food service providers for over sixty years.

Challenge

ABP Group had grown through acquisition and operated four divisions across approximately 60 sites. Each division had their own WAN MPLS contracts and a separate security/remote access solution from a variety of service providers.

The multiple service provider engagement had caused varied service levels across the group with some poorly performing sites. With multiple solutions provided by different providers, it was time-consuming to uncover the root cause of faults and implement guaranteed fixes. Any requirement to increase capacity or make changes to the WAN was challenging and even simple requests such as a change on a managed firewall could take weeks. The internal IT team was regularly managing issues, rather than working to support revenue-generating endeavours.

At the start of the first COVID lockdown in March 2020, the business was working at 160% capacity to keep supermarket shelves stocked. During this period any network outage would cause significant disruption and commercial penalties. The business recognised the need for additional bandwidth and resilience to support the increased demand on the network and most importantly the need to consolidate the twelve group-wide incumbent providers into a single, trustworthy network and security solution provider. This would standardise their WAN making it easier to manage, simplify the associated WAN contracts and deliver cost savings to the business.

An upcoming WAN renewal negotiation was the perfect opportunity to embark on a WAN transformation project, part of which was a requirement to investigate SD-WAN as a means of delivering greater bandwidth and resilience at a reduced cost. SD-WAN offered the efficiencies of a single, ubiquitous, and always-on WAN which would better suit the always-on nature of the business.

3d animation still for Kerv
woman on the phone smiling
Solution

Kerv Connect played the role of an independent advisor, bringing consultative knowledge about competing solutions in the market. Kerv Connect worked with the customer to deliver a multi-vendor global trial involving sites on both sides of the Atlantic, with a view to addressing their application performance. Given Vitec’s requirement for WAN optimisation, Silvepeak stood out as the most appropriate vendor for this use case. The trial with Silvepeak improved transfer time of data over transatlantic links by 75%, using in-line application acceleration.

Following the successful trial, Kerv Connect rolled out the Silverpeak SD-WAN solution to all 17 global sites. Once all sites were deployed, Kerv Connect provided an SD-WAN managed service to the customer, releasing them from day-to-day operational matters.

Improved capacity and resilience

Visibility

All divisions have read-only access to the SD-WAN management platform which provides granular visibility of all traffic across the WAN. This has provided actionable insight that is already returning benefits within the broader ABP IT teams.

Resilience and Performance

Using multiple connections in active-active format to ensure heightened uptime and availability. Further, benefitting from real-time adjustments in application traffic flows to guarantee application performance.

Security and Segmentation

The ability to use a single SD-WAN platform within which the divisions are virtually segmented from each other, enabling the Group to have “one network” and benefiting from tightly controlled inter-divisional interactions.

Application Prioritisation

Ensuring that critical business applications enjoy priority over standard applications.

Cloud Access

Benefitting from Velocloud’s Cloud Gateway Architecture for optimised and resilient access to applications in the cloud (SaaS and IaaS).

Flexibility

Adding capacity is now as simple as adding it to the “connectivity pool” at any one site.

Want to learn more?

Speak our experts!

Give us a few details and we’ll get right back to you.

"*" indicates required fields

By pressing send, you agree to our Terms and Conditions and Privacy Policy.
This field is for validation purposes and should be left unchanged.
3d animation still for Kerv 3d animation still for Kerv

Case Study

ABP Food Group: Increased visibility and performance across the network

Company

ABP Food Group

Industry

Manufacturing

Project Type

Network Transformation

Download Case Study

Overview

One of the Europe’s leading food processors

ABP Food Group is one of Europe’s leading food processors, providing quality beef to thousands of customers across the world. With locations in nine countries across Ireland, UK, and Europe, ABP Food Group works with a network of over 35,000 farmers. The business turns over €3B, employs 11,000 people, and has supplied retailers, wholesalers, and food service providers for over sixty years.

Challenge

ABP Group had grown through acquisition and operated four divisions across approximately 60 sites. Each division had their own WAN MPLS contracts and a separate security/remote access solution from a variety of service providers.

The multiple service provider engagement had caused varied service levels across the group with some poorly performing sites. With multiple solutions provided by different providers, it was time-consuming to uncover the root cause of faults and implement guaranteed fixes. Any requirement to increase capacity or make changes to the WAN was challenging and even simple requests such as a change on a managed firewall could take weeks. The internal IT team was regularly managing issues, rather than working to support revenue-generating endeavours.

At the start of the first COVID lockdown in March 2020, the business was working at 160% capacity to keep supermarket shelves stocked. During this period any network outage would cause significant disruption and commercial penalties. The business recognised the need for additional bandwidth and resilience to support the increased demand on the network and most importantly the need to consolidate the twelve group-wide incumbent providers into a single, trustworthy network and security solution provider. This would standardise their WAN making it easier to manage, simplify the associated WAN contracts and deliver cost savings to the business.

An upcoming WAN renewal negotiation was the perfect opportunity to embark on a WAN transformation project, part of which was a requirement to investigate SD-WAN as a means of delivering greater bandwidth and resilience at a reduced cost. SD-WAN offered the efficiencies of a single, ubiquitous, and always-on WAN which would better suit the always-on nature of the business.

3d animation still for Kerv
woman on the phone smiling

Solution

During the initial WAN RFI process, Kerv Connect highlighted the benefits of a next-gen SD-WAN that the Group had not considered in the scope of their WAN transformation project. This expertise and insight lead to Kerv Connect being invited to respond to the Group’s WAN Transformation RFP.

Kerv Connect ousted 12 bidders in the extensive RFP process to win the contract for the consolidation, simplification, and standardisation of the WAN and Network Security platform. As part of their response, Kerv Connect recommended a POC for problematic production sites where the power of SD-WAN was able to provide tangible value, improving capacity at one site and application performance at another.

Kerv Connect’s strategic partnerships with both Dell and VMware by Broadcom won the customer’s confidence with a consolidated solution that was based on the market-leading VeloCloud SD-WAN solution ably supported by Fortinet for Security and Remote Access. Additionally, Kerv Connect’s proposal included fully resilient connections for all sites, globally, with some sites adopting 4G services where wired connectivity was difficult to provision reliably. Kerv Connect’s solution included design, installation, and a fully managed service to ensure that new technology did not place added operational pressures on an already busy IT team.

Demonstrating their wealth of experience and insight, Kerv Connect was able to provide the above-mentioned solution at a price that was significantly less than the proposed MPLS equivalent. This removed the requirement for further investment in WAN capacity and resilience saving the Group approximately £750k over 3 years.

“Kerv Connect has proven to be the trusted advisor who helped us make sense of SD-WAN and how it supports our ambitious ‘one network’ strategy. Of the various responses received on our WAN tender, Kerv Connect stood out with their approach to solution design and their strong team. The proof-of-concept installation has already delivered tangible benefit to ABP Food Group and we are excited to get started on the full SD-WAN rollout with them.”

John Armstrong
Group IT Director of ABP Food Group

Improved capacity and resilience

Visibility

All divisions have read-only access to the SD-WAN management platform which provides granular visibility of all traffic across the WAN. This has provided actionable insight that is already returning benefits within the broader ABP IT teams.

Resilience and Performance

Using multiple connections in active-active format to ensure heightened uptime and availability. Further, benefitting from real-time adjustments in application traffic flows to guarantee application performance.

Security and Segmentation

The ability to use a single SD-WAN platform within which the divisions are virtually segmented from each other, enabling the Group to have “one network” and benefiting from tightly controlled inter-divisional interactions.

Application Prioritisation

Ensuring that critical business applications enjoy priority over standard applications.

Cloud Access

Benefitting from Velocloud’s Cloud Gateway Architecture for optimised and resilient access to applications in the cloud (SaaS and IaaS).

Flexibility

Adding capacity is now as simple as adding it to the “connectivity pool” at any one site.

Want to learn more?

Speak our experts!

Give us a few details and we’ll get right back to you.

"*" indicates required fields

By pressing send, you agree to our Terms and Conditions and Privacy Policy.
This field is for validation purposes and should be left unchanged.
3d animation still for Kerv 3d animation still for Kerv

Case Study

Transforming the management of mobile communications

Client

Knauf GMBH

Project

Mobile Communication

The procurement of Mobile communications has become a complex task

A fiercely competitive market has driven many service providers to specialise in one or other of these areas. In turn, the customer now faces the challenge of increased administration, more complex billing, fragmented reporting and growing management costs.

In response, businesses are seeking a single provider that can deal with complexity, maintain service levels and deliver cost efficiencies.

Kerv Collaboration & Compliance has transformed the management of our mobile communications. Their proactive approach and personal service has built a close and valuable working partnership that has succeeded in reducing admin, cutting costs by 30% and simplifying the billing process.

Ray Pugh
Knauf

Want to know more?

Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.