Top Customer Experience Trends for 2021

If you missed our webinar on the ‘Top Customer Experience Trends for 2021’, you can now watch it back on demand.

Watch our webinar

  • Insights into modern Customer Experience innovations from Mickael Lefebvre, Channel Sales EMEA Director at Genesys.
  • 2020 as it happened: the effects lockdown had on contact centres and agents.
  • What’s hot in 2021 – priorities contact centre and CX Leaders should be considering.

To watch the full webinar, please complete the form.

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