< Back to all events

How BPOs can Automate with Care

Date

Thu 14th September 2023
Time

11:00 - 12:00
Event Type

Webinar
Location

Webinar

THIS WEBINAR HAS PASSED BUT YOU CAN STILL WATCH IT ON-DEMAND

How BPOs Can Automate with Care

Kerv Experience, Genesys and Contact Centre Panel ran a webinar on how BPOs can deliver innovation through automation and AI to improve CX and cost reduction whilst maintaining margins.

Webinar Key Highlights

Successfully delivering AI and automation within the customer engagement process without putting the client’s brand at risk.
Delivering innovation through automation to improve CX whilst maintaining your margins.
AI and automation: the opportunities, risks and concerns BPO’s need to know about.