Cost Effective Strategies for Optimising AI Benefits in BPOs

Contact Centre Panel, Kerv and Genesys experts joined together on a webinar to discuss key points around cost effective strategies for optimising AI benefits.

The panel covered:

• The evolution of AI.
• Deploying AI to deliver both the BPOs and end client’s outcomes.
• AI Strategy – Where is the best starting point?
• Real life use cases.

Watch the recording now.