Social and Instant Message Recording
Capturing employees’ preferred communication platforms, whilst maintaining compliance
Read our End-to-End Compliance GuideCapture and Record Communications Across WhatsApp, WeChat, Signal, Teams, iMessage and More
As employees opt for messaging platforms to communicate, organisations face the challenge of maintaining compliance with regulatory frameworks such as FCA, MiFID II, FINRA, and SEC while using popular social and instant messaging apps. Whether it’s communicating with clients or colleagues on WhatsApp, managing cross-border messaging on WeChat, or handling secure internal communication on Microsoft Teams, Kerv provides a comprehensive compliance recording solution for your institution.
Our solutions ensure that all forms of instant messaging, voice calls, files, and attachments across a variety of apps are captured, archived, and made accessible for regulatory oversight—without disrupting the user experience. What makes Kerv’s solution, Compliance Cloud, unique is the ability to not only store these but all modalities, including legacy data, in one secure location.
OUR TECHNOLOGIES
Compliant Instant Message Recording for Popular Platforms
WhatsApp Compliance Recording
With over 100 billion messages exchanged daily, WhatsApp has become one of the most widely used communication tools. Regulated firms in industries like finance and law must comply with FCA and MiFID II regulations to record WhatsApp communications. Kerv ensures that your organisation captures, monitors and archives, all WhatsApp messages, voice and video calls, and multimedia content.
WeChat Compliance Recording
As the most popular messaging app in China and across Asia, WeChat boasts over 900 million active daily users. For firms with an APAC presence, staying compliant with regulations like MiFID II and the FCA requires recording WeChat communications. With our international presence, Kerv helps ensure that WeChat messages, voice calls, and shared content are recorded in accordance towith the required global financial regulations.
Microsoft Teams Compliance Recording
Microsoft Teams is a staple for workforce collaboration and communication. Whether it’s voice calls, chat messages, video meetings, or file sharing, Kerv offers robust solutions to ensure compliance with FCA, MiFID II, and other global regulations. We provide seamless recording for Teams, ensuring your communication stays compliant.
Signal Compliance Recording
Signal, known for its end-to-end encryption and privacy-first features, is growing rapidly, with over 40 million active monthly users. Kerv can help your organisation record Signal messages, voice calls, and attachments, ensuring compliance with MiFID II, FCA, and other financial regulations.
iMessage Compliance Recording
Apple’s iMessage app is pre-installed on all iPhones, making it one of the most widely used communication platforms. Kerv offers a solution that transparently records iMessage communications, ensuring compliance with regulations like MiFID II and FCA without interrupting the user experience.
The Kerv Difference
Why Choose Kerv for Social and Instant Message Compliance Recording?
Comprehensive Coverage
Kerv supports compliance recording for a wide variety of messaging platforms, including WhatsApp, WeChat, Signal, Microsoft Teams, and iMessage, enabling you to meet regulatory requirements across multiple communication channels.
Seamless Integration
Our solutions work in the background, capturing all communications (messages, calls, files, etc.) without interrupting user activities. This helps ensure employees remain productive while meeting compliance needs.
Global Compliance
Whether you’re operating in Europe, APAC, or the Americas, Kerv’s solutions help you stay compliant with FCA, MiFID II, FINRA, SEC, and other global regulations, no matter where your business is based.
Enhanced Security
Data protection is a priority. We offer secure archiving, robust data encryption, and compliance-ready reporting to help mitigate the risk of regulatory penalties and data breaches.
Flexible Solutions
Whether you need real-time recording or post-event archiving, Kerv provides customisable solutions that fit your organisation’s needs. From small businesses to large enterprises, we have the flexibility to scale with you. All data captured, regardless of modality, can be monitored, analysed, and securely stored in one location, minimising time spent by inhouse teams managing multiple suppliers.
Read our End-to-End Communications and Compliance Guide
FAQs
Messaging apps like WhatsApp, WeChat, and Signal are increasingly used for business communication. Regulatory standards, including the FCA and MiFID II, require organisations to record all communications that could impact their regulatory standing. Our solutions help you meet these obligations while staying compliant.
Kerv supports a wide range of messaging platforms, including WhatsApp, WeChat, Signal, Microsoft Teams, and iMessage. We ensure that all messages, voice calls, and attachments are captured and archived in compliance with global regulations
Kerv’s Compliance Cloud offers a single, secure, centralised solution that interfaces with diverse environments. By consolidating compliance monitoring into one system, Kerv eliminates the need for IT teams to manage multiple disparate systems. This simplifies the process of capturing, storing, and accessing records.
Yes, in addition to social messaging apps, Kerv also supports compliance recording for email, voice calls, SMS, and collaboration platforms like Microsoft Teams, Zoom, and Webex. Compliance Cloud Kerv’s is designed to capture and store records and interactions across diverse platforms, ensuring compliance with regulatory requirements.
Kerv’s solutions are designed to meet the regulatory requirements of global markets, including MiFID II, FCA, FINRA, and SEC. We can deploy compliance recording solutions for international businesses, ensuring adherence to both local and international regulations.
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