​​KervPrivacy Notice for Customers​ 

  1. Privacy Notice 

This Privacy Notice sets out how Kerv uses and protects any information that you give Kerv or is collected when using this website. Data privacy is important to us and Kerv is committed to ensuring that your privacy is protected, and we are transparent with our users about data privacy. Should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement – we will never sell it to third parties and we will always make sure it’s secure. Kerv may need to change this policy from time to time by updating this page, but we will always let you know. 

The prime purpose of collecting your data is to enable us to deliver appropriate, quality services to you. This Privacy Statement explains what personal information we collect from you and how we will use it. Personal information is any information that can be used to identify you or that we can link to you. 

What data do we collect? 

We only collect information you voluntarily provide to us when you want to enquire about our services, you become a customer of the services we provide, or you contact our support department (DevOps) for assistance. 

We may collect the following information: 

What are the legitimate grounds for us to process your personal data?  

We need your information to provide our services to you. The legal basis we rely on are: 

What is the source of your personal information? 

How do we use the information we gather? 

Kerv uses the data we collect to provide you with the products and services we offer, and for the following reasons: 

What do we do with your personal information? 

Controlling your personal information 

We want you to be in control of how your personal information is used by us. You can control this in the following ways:  

You can make a request in relation to your data by sending us an email to Hello@kerv.com or you can write to Kerv, Seven House, 18 High Street, Longbridge Town Centre, Longbridge, Birmingham, B31 2UQ. If we are not able to restrict, delete or cease to process your data due to our legal or contractual obligations, we will let you know. Kerv are the Data Controller for data we collect. 

Contacting Kerv’s Data Protection and Privacy Officer 

Our Chief Data Privacy and Protection Offer is Gareth Porter. You can contact him by emailing Hello@kerv.com or via snail mail at Kerv HQ, Seven House, 18 High Street, Longbridge Town Centre, Longbridge, Birmingham, B31 2UQ. 


If you are not satisfied with our response to your request or question about privacy and we are unable to resolve your issue, you can contact the Information Commissioner’s Officer at casework@ico.org.uk or Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website experience. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the third-party website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.