How AI Can Drive Efficiency And Improve Customer Experience

If you missed our webinar, ‘How AI can drive efficiency and improve customer experience’, you can now watch it back on demand.

What was covered?

• The considerations and benefits you need to think about before implementing AI into your contact centre.
• A demonstration of how to effectively use AI bot technology.
• Our client, Kiwi, talk about their journey to digital and how AI has improved their CX strategy.