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Top Contact Centre Features for Remote Agents

  • Date
    Wed 24th June 2020
  • Time
    14:00 - 15:00
  • Event Type
    Webinar
  • Location
    Online

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Home working in some measure is here to stay, this webinar outlines ways to most effectively support and optimise remote contact centre operations.

Key Highlights

  • Technology limitations
  • The challenges and solutions of an unmotivated workforce
  • Overcoming the problem of limited visibility into agent performance
  • Forecasting demand in a dynamic setting

Speakers

Jas Bansal

Head of Marketing, Kerv Experience

Axel Ericsson

Business Development Manager, Kerv

Watch the webinar on-demand!

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Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.