Optimising Voice Data Architecture for Regulatory Readiness, Auditability and Operational Control in Financial Services

Voice recording compliance is a regulatory necessity for financial institutions operating under MiFID II, FCA, SEC, FINRA, Dodd-Frank, MAS and other global frameworks. Yet many firms struggle with fragmented, inconsistent, and unstructured metadata that undermines auditability, operational efficiency, and regulatory confidence.

This Kerv whitepaper explores how data normalisation provides a game-changing approach to voice compliance. By structuring voice metadata across Teams, mobile, trading, and global communication channels, firms can achieve consistent audit trails, faster regulatory reporting, and reduced operational risk.

Why Compliance and Operations Leaders Should Read This Whitepaper

For compliance and operations leaders in financial services, this paper provides actionable insights into

• How data normalisation reduces compliance risk, improves regulatory alignment, and enhances operational control.
• Ways to streamline audits, retention, and deletion policies under MiFID II, FCA, SEC, FINRA, GDPR and regional rules.
• The role of data normalisation in supporting AI-driven transcription, surveillance, and advanced analytics for financial institutions.
• Best practices for building scalable, audit-ready, cloud-based voice compliance systems.

Download your copy to learn how your firm can achieve audit-ready, resilient, and regulation-aligned voice compliance architecture.