
Event Video
Customer Experience Re-Imagined: Elevating your CX Strategy through AI, Data and Digital
What did we cover at the event?
Kerv, PureGym, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI to implement data-driven empathetic customer experiences.
Watch our video to find out what we covered at the event. Get in touch with us to find out how you can start your CX and digital transformation journey with Genesys.
Fancy coming along to the next one? Check out our Events page.
Related Content
Related content
How to Set Your Nonprofit Technology Programme Up for Success – Key Takeaways from Our WebinarÂ

Blog
How to Set Your Nonprofit Technology Programme Up for Success – Key Takeaways from Our WebinarÂ
Read
Managing Change and People in Nonprofits: Driving Successful Technology Transformation

Event
Managing Change and People in Nonprofits: Driving Successful Technology Transformation
View details
Digital Foundations for Modern Law Firms

Whitepapers
Agentic AI Explained: Smarter Automation & Your Questions Answered

Podcast
Agentic AI Explained: Smarter Automation & Your Questions Answered
View episode
Smarter IT for Councils: Cut Costs, Improve Service, Deliver Better Outcomes

Event
Smarter IT for Councils: Cut Costs, Improve Service, Deliver Better Outcomes
View details
Transforming the resident experience at Walsall Council | The CX Factor Podcast

Podcast
Transforming the resident experience at Walsall Council | The CX Factor Podcast
View episode