Delivering GDS-Aligned Citizen Services with Microsoft Power Pages – 8 Sept | 14 Sept | 22 Sept

Building Citizen Services with Microsoft

Public sector organisations are under increasing pressure to deliver secure, accessible and user-centred digital services at pace, whilst meeting the expectations of the Government Service Standard and making effective use of common government platforms and components.

Join us for a focused 25-minute webinar exploring how a major UK government agency successfully used Microsoft Power Pages as part of a modern citizen service architecture that progressed through GDS Alpha and Beta assessments. As an addition during the session, Ami Brightman, Kerv’s Director of User-Centred Design, will be joining the webinar and available to answer any specific questions on user-centred design, accessibility and digital service best practice.

Drawing on real-world experience, we’ll share practical lessons on integrating with services such as GOV.UK One Login, GOV.UK Notify and GOV.UK Pay, reducing architectural complexity, and balancing rapid delivery with the demands of accessibility, security, resilience and operational readiness.

Whether you’re responsible for digital strategy, service ownership, product delivery, enterprise architecture or technology leadership, this session will provide practical insight into how Microsoft technologies can support the delivery of compliant, scalable and user-centred citizen services.

During the session, we’ll explore:

• Why a Microsoft-based approach for a citizen-facing service was selected, and the challenges that decision sought to address.
• The role Microsoft Power Pages can play within a modern government digital architecture alongside GOV.UK One Login, GOV.UK Notify, GOV.UK Pay and existing departmental systems.
• Lessons learned from progressing a Microsoft-powered citizen service through GDS Alpha and Beta assessments.
• Practical approaches to meeting expectations around accessibility, security, user-centred design, governance and operational readiness.
• How managed platform capabilities can reduce the ongoing effort associated with maintaining, patching and securing public-facing services.
• Approaches to integrating citizen services with business systems, data platforms and existing applications whilst avoiding unnecessary architectural complexity.
• How platform-based delivery models can accelerate service development whilst maintaining control, compliance and long-term maintainability.
• Real-world outcomes, lessons learned and recommendations for organisations considering Microsoft technologies as part of their citizen service strategy.

Hear how a major UK government agency has approached modern digital service delivery and why its experience has resonated with organisations across government and arm’s-length bodies.

The session will highlight practical considerations for organisations looking to modernise citizen services while maintaining compliance, security and operational efficiency.

Who Should Attend?

This webinar is designed for those working in public sector organisations:

• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Chief Digital Officers (CDOs)
• Heads of Digital and Transformation
• Enterprise and Solution Architects
• Digital Service Owners
• Senior Technology Delivery Leaders
• Public sector organisations subject to GDS or equivalent digital service standards

To accommodate busy schedules, we are running the same webinar on three separate dates (use drop-down to select):

Tuesday 8th September

Monday 14th September

Tuesday 22nd September

Click to register for the session that best suits your availability.

Discover how public sector organisations are using Microsoft Power Pages to deliver secure, scalable and GDS-aligned citizen services while simplifying architecture and accelerating digital transformation.