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DateThu 3rd September 2026
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Time14:00 - 14:30
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Event TypeWebinar
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Event starts in
Learn how public sector organisations are modernising citizen services while reducing complexity, improving compliance, and accelerating delivery.
As public sector organisations face increased pressure to deliver secure, scalable, and user-centred digital services, many are re-evaluating traditional approaches to citizen-facing portals and online services.
Join us for a focused 25-minute webinar exploring how Microsoft Power Pages can help organisations build and operate GDS-aligned digital services through a modern, integrated platform approach.
Drawing on real-world experience from the Driver and Vehicle Standards Agency (DVSA), we’ll share practical insights into how organisations can simplify architecture, improve service resilience, and reduce the operational burden on internal IT teams.
Whether you’re responsible for digital strategy, technology delivery, enterprise architecture, or service transformation, this session will provide valuable perspectives on the future of citizen service delivery.
During the session, we’ll explore:
- How Microsoft Power Pages can provide an alternative to traditionally developed or open-source citizen portals
- Simplifying front-to-back architecture through integration with Dataverse, Dynamics 365, Power Platform, third-party systems and AWS-hosted applications
- Reducing the operational burden of patching, securing and managing citizen-facing services through managed platform capabilities
- Leveraging built-in capabilities including identity management, multi-factor authentication and integration with government services such as GOV.UK One Login, GOV.UK Pay and GOV.UK Notify
- Developing citizen services that align with Government Digital Service (GDS) standards and best practice
- Ensuring performance, resilience and scalability for high-volume public-facing services
- Lessons learned from a real public sector implementation and the outcomes achieved
- Customer Case Study
Hear how the DVSA has approached modern digital service delivery and why its experience has resonated with organisations across government and arm’s-length bodies.
The session will highlight practical considerations for organisations looking to modernise citizen services while maintaining compliance, security and operational efficiency.
Who Should Attend?
This webinar is designed for:
- Chief Information Officers (CIOs)
- Chief Technology Officers (CTOs)
- Chief Digital Officers (CDOs)
- Heads of Digital and Transformation
- Enterprise and Solution Architects
- Digital Service Owners
- Senior Technology Delivery Leaders
- Public sector organisations subject to GDS or equivalent digital service standards
To accommodate busy schedules, we are running the same webinar on three separate dates:
Thursday 3 September
Tuesday 8 September
Tuesday 15 September
Click to register for the session that best suits your availability:
Discover how public sector organisations are using Microsoft Power Pages to deliver secure, scalable and GDS-aligned citizen services while simplifying architecture and accelerating digital transformation.
Speakers
Mike Chappell
Director of Technology, Kerv
Sonia Waters