WeChat Compliance Recording
Compliance-enabled WeChat communication including chats, calls, multimedia attachments, files, and recalled messages— for regulatory frameworks like FCA, MiFID II, SEC, FINRA, MAS, SGX, SFC, ASIC, and IIROC.
Want to learn more?Overview
Stay Compliant While Using WeChat for Business
WeChat, with over 1.2 billion active monthly users, is a critical communication tool for businesses operating in China, the Far East, and beyond. Many financial services firms rely on WeChat to meet client demands for instant, convenient communication. However, regulatory bodies like the FCA, SEC, MAS, and others mandate the recording and archiving of all business-related communications for compliance monitoring under MiFID II, FINRA, and similar frameworks.
While some firms opt to ban WeChat, many find this approach impractical due to competitive pressures. Instead, our compliance-enabled WeChat communication solution ensures businesses remain compliant while delivering seamless user experiences.
The Kerv Difference
Why Choose Kerv for WeChat Compliance Recording?
Approved WeChat Recording Solution
Kerv offers a fully approved solution for WeChat compliance recording, leveraging Tencent’s official WeChat Archiving API and the WeCom app (formerly WeChat Work).
Multi-Channel Support
Kerv’s system is designed to capture communications from a wide array of platforms, including consumer messaging apps like WeChat, WhatsApp, Signal, Telegram, and Line. This is crucial for businesses that utilise multiple communication channels.
Capture all business communications
The WeChat Archiver records all WeCom chats, voice calls, multimedia, images, and file attachments, as well as any deleted / recalled messages sent and received by the user.
Compatible with BYOD and corporate devices
Employees download the regular WeCom app from the App Store / Play Store, and an archiving connector is added to the company’s WeCom account. Employees can then use WeCom to have recorded calls or chats with any other WeCom or WeChat user.
Tailored Solutions
Kerv offers a tailor-made approach, combining its agnostic approach with experience in the financial services sector and other heavily regulated industries. This ensures that you get a solution that is suited to your business needs.
Benefits
Compliance & peace of mind
Seamless BYOD and Corporate Device Compatibility
Works on both Android and Apple devices. Supports personal (BYOD) and company-issued devices, providing flexibility for employees and IT teams.
Comprehensive Communication Recording
Capture all WeCom chats, including individual and group messages. Record voice calls, multimedia attachments, and files. Archive recalled messages to ensure full compliance.
Global Regulatory Compliance
Ensure holistic surveillance of WeChat communications for risk management and regulatory peace of mind.
Effortless User Experience
Employees continue using the familiar WeCom app for business communication. Automatic archiving operates in the background with no user intervention required.
Advanced Archiving and Monitoring
Integrates with major archiving platforms, including Bloomberg, Global Relay, Verint, and many more.
Familiar Interface
Uses the standard WeCom interface and end-to-end encryption from the mobile phone through to the corporate archive.
Product Features
Capture All WeCom Communications
- Record individual and group chats, multimedia, files, and voice calls.
- Capture deleted or recalled messages for comprehensive compliance monitoring.
- Compatible with both mobile apps and the WeCom web interface.
WeChat Compliance Monitoring and Archiving
- Fully searchable archive with detailed employee email and metadata.
- Deliver recorded WeChat data to unified archiving platforms for multichannel surveillance.
- Search, view, & retrieve message recipients, attachments, and multimedia in the corporate archive.
- Option to deliver recorded data to a unified archiving platform for holistic surveillance of all of your other recorded media channels, such as fixed line recordings, email, WhatsApp recordings, Bloomberg chat, ICE chat, and MS Teams recordings.
Got any questions?
FAQ’s
Common questions about WeChat recording
Kerv’s Compliance Cloud uses the official WeCom app alongside Tencent’s approved WeChat Archiving API. This setup ensures all chats, calls, multimedia, and recalled messages are captured automatically in the background, requiring no user intervention.
Our Wehat compliance solutions adhere to FCA, MiFID II, SEC, FINRA, MAS, SGX, SFC, ASIC, and IIROC requirements, making them suitable for businesses in financial services and other heavily regulated industries
Yes. Kerv’s solution supports both BYOD (Bring Your Own Device) and corporate devices. Business communications are recorded without impacting personal usage, ensuring employee privacy is respected.
Yes. Kerv uses end-to-end encryption to secure communications from the mobile app through to your corporate archive. Archiving integrations include trusted platforms like Bloomberg, Global Relay, and Verint.
Kerv’s solution is officially approved by Tencent and integrates seamlessly with the WeCom app. It provides automatic compliance monitoring, cross-channel archiving, and global regulatory adherence—all with minimal disruption to your staff’s user experience.
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