Separating voice recording capture and assurance is vital for FCA, MiFID II & SEC compliance

Why Compliance Leaders need to act now

For financial institutions in the UK, Europe, the US and APAC, regulatory expectations around voice recording are rapidly changing. Frameworks such as MiFID II, FCA, SEC, FINRA, Dodd-Frank and MAS now demand more than just capturing calls—they require firms to prove the completeness, accuracy and integrity of those recordings.

This whitepaper, The Case for Separating Voice Recording Capture and Assurance of Completeness Functions, explores why regulators, auditors, and forward-thinking firms increasingly see the need for independent verification of voice data—separating the technology that records communications from the systems and services that validate their completeness.

What you’ll learn

Download this paper to understand:

• Why relying on a single vendor to both capture and verify voice recordings creates conflicts of interest and compliance risk.
• How global regulators are moving towards independent oversight of communications data.
• The importance of separating capture and assurance to strengthen auditability, chain of custody and evidential integrity.
• How separation enhances operational resilience and reduces systemic risk.
• Why this approach drives innovation, enabling both capture and assurance providers to focus on their core expertise.

Why Kerv?

At Kerv, we combine deep sector knowledge with hands-on experience delivering compliant voice solutions for global financial services. We understand the challenges of fragmented systems, regulator expectations, and the operational risks firms face. Our approach aligns technology strategy with compliance integrity—helping organisations build future-ready communication governance frameworks trusted by auditors and regulators alike.

Get your copy to discover how separating capture and assurance can help your organisation strengthen compliance, improve auditability, and build resilience in today’s complex regulatory environment.