Tagged in: Customer Experience (CX)
West Lindsey District Council Adapts and Innovates Service Delivery with Masterful Contact Centre Redesign
Case Study
West Lindsey District Council Adapts and Innovates Service Delivery with Masterful Contact Centre Redesign
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Walsall Council Reinvents People-Centric Experience with Digital and AI Innovation
Case Study
Walsall Council Reinvents People-Centric Experience with Digital and AI Innovation
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Fibrus Networks matches high-speed broadband services with digital-first customer care
Case Study
Fibrus Networks matches high-speed broadband services with digital-first customer care
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Skipton Building Society Builds the Future Brick by Brick Along a Measured Path
Case Study
Skipton Building Society Builds the Future Brick by Brick Along a Measured Path
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Atom bank Paves the Way for a Digital Future in Banking
Case Study
Atom bank Paves the Way for a Digital Future in Banking
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Somerset County Council Creating a Single Digital Front Door
Case Study
Somerset County Council Creating a Single Digital Front Door
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Mi Hub Turns to Kerv to Improve their Customer Journey
Case Study
Mi Hub Turns to Kerv to Improve their Customer Journey
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GoodShape Raises the Bar for Member Experience, Call Quality, & Compliance
Case Study
GoodShape Raises the Bar for Member Experience, Call Quality, & Compliance
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Qualitas: How Small Businesses Coming Together Can Aid GP Practices
Case Study
Qualitas: How Small Businesses Coming Together Can Aid GP Practices
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How Groupe Atlantic’s Digital Services Embraced Agility
Case Study
How Groupe Atlantic’s Digital Services Embraced Agility
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ServiceNow Success for Unifii and London Stock Exchange Group
Case Study
ServiceNow Success for Unifii and London Stock Exchange Group
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F1 Team Chooses SD-WAN for Global Race Connectivity
Case Study
F1 Team Chooses SD-WAN for Global Race Connectivity
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CX and Digital Transformation within the Public Sector
Case Study
CX and Digital Transformation within the Public Sector
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JPI Media: Bringing Cloud Innovation to Advertising
Case Study
JPI Media: Bringing Cloud Innovation to Advertising
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Ceredigion County Council: Always There for Local Communities
Case Study
Ceredigion County Council: Always There for Local Communities
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Lemon Business Solutions: Transforming Remote Service Delivery
Case Study
Lemon Business Solutions: Transforming Remote Service Delivery
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PeopleScout Transforms CX and Productivity with Cloud Communications
Case Study
PeopleScout Transforms CX and Productivity with Cloud Communications
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Arvato Bertelsmann: Changing Up With Cloud-First Strategy
Case Study
Arvato Bertelsmann: Changing Up With Cloud-First Strategy
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Barnsley Leisure's Digital Transformation for Community
Case Study
Barnsley Leisure's Digital Transformation for Community
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