With penalties for non-compliance becoming ever more severe, financial services organisations need a compliant WhatsApp recording solution that not only captures and securely archives these communications according to MiFID II, Dodd-Frank, SYSC 10A and other e-comms surveillance monitoring legislation, but which is also GDPR-compliant.
Data privacy is particularly important to consider when staff are using their personal mobile devices for business purposes. In these cases, how do you ensure all business communications are captured without also recording personal communications and invading employee privacy?
