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Workforce Engagement Management and Gamification

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Date

Wed 24th March 2021
Time

14:00 - 15:00
Event Type

Webinar
Location

Online

This event has passed but you can still watch it on-demand.

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Sorry you missed our webinar on ‘Workforce Engagement Management and Gamification’. You can now watch it back on demand.

What was covered?

How you can better support and train your remote agents whilst ensuring agent well-being.
Insights into FirstCare’s digital transformation journey designed to improve their customer experience and team engagement levels.
How you can use Gamification to drive effective agent performance.

To watch the webinar, please fill in your details below.

Speakers

Jas Bansal

Head of Marketing, Kerv Experience

Axel Ericsson

Business Development Manager, Kerv

Andrew Bond

Solutions Architect, Genesys

Ed Lane

Head of Operations, FirstCare