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Workforce Engagement Management and Gamification

  • Date
    Wed 24th March 2021
  • Time
    14:00 - 15:00
  • Event Type
    Webinar
  • Location
    Online

This event has passed but you can still watch it on-demand.

Sorry you missed our webinar on ‘Workforce Engagement Management and Gamification’. You can now watch it back on demand.

What was covered?

  • How you can better support and train your remote agents whilst ensuring agent well-being.

  • Insights into FirstCare’s digital transformation journey designed to improve their customer experience and team engagement levels.

  • How you can use Gamification to drive effective agent performance.

To watch the webinar, please fill in your details below.


Speakers

Jas Bansal

Head of Marketing, Kerv Experience

Axel Ericsson

Business Development Manager, Kerv

Andrew Bond

Solutions Architect, Genesys

Ed Lane

Head of Operations, FirstCare

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Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.