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Workforce Engagement Management and Gamification

  • Date
    Wed 24th March 2021
  • Time
    14:00pm - 15:00pm
  • Event Type
  • Location

This event has passed but you can still watch it on-demand.

Sorry you missed our webinar on ‘Workforce Engagement Management and Gamification’. You can now watch it back on demand.

What was covered?

  • How you can better support and train your remote agents whilst ensuring agent well-being.

  • Insights into FirstCare’s digital transformation journey designed to improve their customer experience and team engagement levels.

  • How you can use Gamification to drive effective agent performance.

To watch the webinar, please fill in your details below.


Jas Bansal

Head of Marketing, Kerv Experience

Axel Ericsson

Business Development Manager

Andrew Bond

Solutions Architect, Genesys

Ed Lane

Head of Operations, FirstCare

Watch it back on demand

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