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Technology Revolution in Membership Organisations: AI, Personalisation, and Beyond

In the rapidly-evolving digital landscape, the future of membership organisations increasingly relies on adopting cutting-edge technologies to improve business outcomes such as member attraction, engagement and retention. Kerv, renowned as an award-winning technology supplier in the membership sector, together with Memcom, invites decision-makers to delve into the business impact of technological advancements on the industry.

Together, Kerv and Memcom will explore the evolving expectations of members, examining how technology is reshaping the relationship between organisations and their members, and discussing practical ways to leverage AI without compromising on cost or privacy.

Addressing vital themes like AI, apps, personalisation, and advanced security, this event will spotlight the key areas poised to define organisational strategies in the years ahead. Additionally, attendees will have the unique opportunity to embark on a special tour of the iconic HMS Belfast.

Why This Event Is Unmissable:

  • Exclusive HMS Belfast Tour: Experience a unique tour of HMS Belfast, part of the Imperial War Museums, adding a historical dimension to a forward-looking event.
  • Expert-Led Insights: Gain valuable perspectives from Kerv’s membership technology experts and a representative from Memcom.
  • Strategic Transformation: Learn from the journeys of organisations across the membership sector, and understand key strategies for technology adoption.
  • Comprehensive Sessions: Delve into sessions on automation, data security, productivity, and professional networking, essential for today’s leaders.

Agenda Highlights:

  • Introduction: A future-focused exploration of technology in membership organisations.
  • The impact of technology on your members: Unravel the potential of AI and automation in enhancing member engagement.
  • Institute of Chartered Accountants in England and Wales Transformation Journey: Hear from Bill Wilson, IT Director at Institute of Chartered Accountants in England and Wales. Bill will discuss the Business System Transformation journey at ICAEW and the impact technology has had on their membership base and staff experience.
  • The impact of technology on your staff: Insights into securing and enhancing back-office operations to revolutionise productivity.
  • Memcom Closing Session: The future of professional networking in the membership sector.
  • Panel Q&A: Engage in a thought-provoking discussion with industry experts.
  • Exclusive HMS Belfast Tour: A guided tour of the HMS Belfast, offering a unique historical perspective.

Why Attend?

  • Unlock Growth Strategies: Learn how to drive your organisation’s growth with the latest digital strategies.
  • Networking and Inspiration: Connect with peers and industry leaders in the remarkable setting of HMS Belfast.
  • Experience-Driven Insights: Benefit from Kerv’s work with prestigious organisations, ensuring actionable takeaways.

Who Should Attend? C-suite executives, IT leaders, Membership Managers, and visionaries looking to elevate their organisations with digital innovation.

Join Us for a Transformational Experience Step aboard HMS Belfast and into the future of membership organisations. Discover strategies that will shape tomorrow, transforming how you engage, operate, and grow.


Speakers

Christian Turek

Head of Recruitment - Memcom

Christian Turek has a wealth of experience in recruitment and executive search, specialising in the technology field. As the Head of Recruitment at Memcom, Christian possesses a deep understanding of the dynamics within the membership sector.

His dedication to finding the right fit for both organisations and candidates demonstrates his commitment to excellence in the recruitment field.

Christian Turek has a wealth of experience in recruitment and executive search, specialising in the technology field. As the Head of Recruitment at Memcom, Christian possesses a deep understanding of the dynamics within the membership sector.

His dedication to finding the right fit for both organisations and candidates demonstrates his commitment to excellence in the recruitment field.

Mario Cirillo

Chief Technology Officer, Kerv Transform

Sharon Freer

Solution Director for Membership, Kerv Digital

Sharon is a technology leader who’s career spans working across Housing, Membership, Charities and the Public Sector.

She specialises in working closely with clients to get maximum value from existing investments, while offering strategic advice on where to invest next. She understands concepts like the Power Platform, AI and CRM systems are incredibly useful, but putting user experience at the heart of tech is where true transformation happens.

Sharon is a technology leader who’s career spans working across Housing, Membership, Charities and the Public Sector.

She specialises in working closely with clients to get maximum value from existing investments, while offering strategic advice on where to invest next. She understands concepts like the Power Platform, AI and CRM systems are incredibly useful, but putting user experience at the heart of tech is where true transformation happens.


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Worth Digital

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.