White Paper
Intelligent Operations: The Kerv guide to agentic AI
Transform your ERP with AI-powered agents in Dynamics 365
Legacy ERP systems weren’t built for the speed, complexity and demands of modern business. Today, organisations need more than static processes, they need intelligent, adaptable operations.
This eBook explores how agentic ERP, powered by Microsoft Dynamics 365 and AI agents, is helping businesses reinvent how they work, driving efficiency, agility and smarter decision-making.
Download your copy to discover how to modernise ERP and unlock intelligent operations
Modern enterprises are under pressure to do more with less, faster. Customer expectations are rising, competition is intensifying, and the demand for real-time insight continues to grow.
Inside this guide, you’ll learn:
- Why AI is now a strategic imperative for ERP transformation
- How to move from rigid, legacy systems to flexible, composable platforms
- What agentic ERP is and how it changes the way businesses operate
- How AI agents can automate tasks, enhance decisions and continuously improve processes
- The role of Dynamics 365 in building intelligent, connected operations
Agentic ERP in action
See how organisations are using AI to:
- Automate processes such as finance reconciliation and order management
- Improve supply chain resilience with proactive insights
- Reduce manual effort and increase productivity
- Deliver better customer and business outcomes
Building your AI framework
Understand how to design, deploy and scale AI agents with confidence, using low-code tools, governance frameworks and best practice approaches.
Who is it for?
This eBook is designed for:
- IT and digital transformation leaders
- Finance, operations and supply chain decision-makers
- ERP programme managers
- Organisations exploring AI-driven transformation with Dynamics 365
Ready to rethink ERP for the AI era? Download the eBook today!
Get your ebook download
Videos
Unilever International Transforms Global NPD with Setel, Kerv & Microsoft
Discover how Unilever International transformed global product development through an AI‑driven platform built by Setel and Kerv, supported by Microsoft.
Operating across 100+ countries, Unilever needed a modern, scalable way to manage new product development across marketing, finance, supply chain and R&D.
- This case study showcases how Microsoft technologies including Azure, Teams, Outlook and Copilot Studio enabled automated workflows, structured data integration and AI‑powered extraction from pitch decks, reducing manual effort by up to 80%.
- With a 20–30% improvement in time‑to‑market and over 1000 innovations launched in 200 markets, this partnership demonstrates what’s possible when teams co‑create with a shared vision for transformation.
Kerv and Setel combined their strengths to deliver a seamless, AI‑driven transformation for Unilever International. Together, they co‑created a scalable solution powered by Microsoft technologies, turning complex workflows into effortless innovation.
Ready to Unlock What’s Possible?
See how the Microsoft × Kerv partnership accelerates transformation and delivers measurable impact for your organisation.
Videos
Microsoft × Kerv: Raising the Bar for What Great Looks Like
Empowering people, transforming organisations, and redefining what great service looks like.
When Kerv first partnered with Microsoft, it wasn’t about badges or box‑ticking. It began with a shared belief: technology should empower people, remove friction, and unlock new possibilities for every organisation we support. That belief has become the engine behind real, measurable outcomes.
Today, Microsoft isn’t a single practice within Kerv, it powers every part of our business. Cloud, data, security, modern work, customer experience, AI… every capability is strengthened by Microsoft’s platforms and our shared commitment to delivering results that matter.
Together, we help organisations:
- Accelerate transformation with scalable, secure cloud foundations
- Unlock insight and innovation through connected data and AI
- Strengthen resilience with industry‑leading security and governance
- Boost productivity and collaboration with modern workplace solutions
- Elevate customer experience through intelligent, integrated platforms
This partnership doesn’t just enhance how we deliver, it amplifies the outcomes our customers achieve. It’s why organisations across every sector trust Kerv and Microsoft to drive growth, efficiency, and long‑term value.
We’re proud of what this partnership enables today and even more excited about the impact we’ll create next, together.
Ready to Unlock What’s Possible?
See how the Microsoft × Kerv partnership accelerates transformation and delivers measurable impact for your organisation.
