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Dynamic Data Intelligence & Insights: Driving Business Growth for Insurance MGAs

Date

Thu 23rd January 2025
Time

12:00 - 13:00
Event Type

Webinar
Event starts in

The insurance landscape is rapidly evolving, and customer expectations are higher than ever. How can AI and data-driven insights help your organisation deliver a seamless and personalised customer experience while staying ahead of industry trends?

Join us for an exclusive webinar, Transforming Customer Experience in Insurance with AI & Data, where our experts will share how insurance companies can harness the power of AI and data to elevate their customer interactions, drive operational efficiency, and improve overall satisfaction.

What you’ll learn:

How AI can personalise the customer journey and enhance decision-making
Best practices for leveraging data to deliver proactive and tailored customer service
Real-world examples of how insurance companies are transforming their customer experience

We will be joined today by Dawn Kelso – our Head of Data here at Kerv Digital, and Derek Findlayson. Derek has worked in the insurance and financial services sector for over 30 years, specialising in providing consultancy advice and delivering change initiatives to the financial services market.

Speakers

Dawn Kelso

Data Solution Director, Kerv

Dawn leads our Data Practice, and has over 20 years’ experience as a Data, Analytics & AI professional. Prior to moving into consultancy, Dawn held roles as a Head of Data & Analytics across a variety of FTSE100 and privately owned multi-national industries. Dawn brings real-world knowledge to data challenges.

Derek Findlayson

Founder & Managing Director, Intellihub

Derek has worked in the insurance and financial services sector for over 30 years, specialising in providing consultancy advice and delivering change initiatives to the financial services market.

John Odell

Head of Business Development, Kerv

Register now

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