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325 results found for ‘microsoft’

Shadow AI is Already in Your Organisation – What Now?

...you don’t want employees turning to ChatGPT, give them access to Copilot in Microsoft 365 or Azure OpenAI under your control. If people are building GPTs or building ...

Blog
Laying the Foundations for Digital Transformation: The Kerv Approach 

...experts. ✅ Collaborative Approach: We work with you, not just for you. ✅ Elite Partnerships: We’re a Genesys Elite Partner and work closely with Microsoft and AWS. ...

Blog
Innovate with confidence: Responsible AI for Building Societies

...A practical demo of low-code AI using Microsoft Power Platform How to turn risk into resilience with a strategy built around transparency and accountability This session is ...

Event
Copilot Studio Familiarisation Session

...how to use the Agentic Low-Code tooling, Copilot Studio, from Microsoft, to prepare you for the upcoming Hackathon day! Missed the session? Fill out the form to watch the ...

Event
A Cyber Security Breakfast for Financial Services Leaders

...risk. Gain real-world insight from legal and IT leaders guiding firms through evolving frameworks. Explore how Microsoft’s connected ecosystem can simplify your ...

Event
From Image to Action: Enhancing Resident Safety & Satisfaction with Kerv’s AI Damp & Mould Agent

...meet new regulatory pressures. Developed through partnership with housing associations, it combines practical input with Microsoft-supported technical development. Damp and ...

Event
Achieving Unitary Goals: Somerset Council Lead the Way with CX Innovation

...20%. Kerv helped develop a bespoke CSAT tool for after-call surveys, thereby retiring the previous third-party solution. Data captured within Genesys Cloud automatically ...

Blog
Designing a Defensible Mobile Compliance Strategy in the Era of SEC Enforcement & Off-Channel Communications Risk.

...same time, mobile no longer exists in isolation. It sits alongside Microsoft Teams, cloud telephony, messaging platforms and meetings. People move between channels without ...

Blog
Responsible AI Adoption: Enhancing Customer and Employee Experience Across Financial Services

...focus. Agents used to waste time navigating across nine separate systems. Now, by integrating Genesys Cloud with Microsoft Dynamics CRM, they benefit from a unified ...

Blog
10 Ways AI & Copilot Are Revolutionising Demand Planning in Supply Chain

...navigate supply chain complexities with confidence, agility, and a competitive edge. Transforming Supply Chain & Manufacturing with Microsoft Technology today! See how ...

Blog

Worth Digital

is now part of Kerv

worth & kerv collab

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital.

Netwrx

is now part of Kerv

netwrx-popup

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx.

Inciper

is now part of Kerv

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.