Our Services

Managed Cloud Contact Centre

Focus on your customers 100%

OVERVIEW

We manage your cloud contact centre. You take care of business.

It’s always better to work to your strengths. The Kerv Managed Cloud Contact Centre is a fully managed service that takes implementation, operation and continual improvement off your to-do list and onto ours. So you can focus 100% on making your customer service better than ever.

On-demand Webinar

Top contact centre features to compliment a remote contact centre workforce

Watch this webinar to explore how the landscape for contact centres has changed and how to effectively deliver remote customer service to your customers. Watch now!

The Kerv Difference

Tech expertise that empowers employees and customers

Certified

We’re Genesys Cloud Professional certified engineers. You can be confident that our expertise is independently accredited.

 

Specialist

We specialise in Employee Experience (EX) and Customer Experience (CX) solutions. Making both great is the lifeblood of cloud contact centres.

 

Award-winning

We’ve consistently offered award-winning delivery and support for many years. 

Here to help all day, every day. We never leave you hanging.

Single point of contact

It’s a fully managed service, including worldwide telco support. You always know who your go-to guys are.

Comprehensive service

Service requests, change, consultance and training when taking up our managed service option are all included.

Proactive monitoring

We anticipate issues materialising rather than waiting for them to happen. With a completely proactive approach, resolution times dramatically decrease.

Got any questions?

Resources

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