This page is intended to help you register and activate your Kerv Account - you must do before you link your Kerv ring to the account. 

If you already have a Kerv account, please Login
If you have already registered you can find out How to Activate your Kerv Ring.

STEP 1: Create your Kerv Account

Sign up at kerv.com with an email address and password.
You will need a password that is 8 characters or longer, includes uppercase and lowercase and a special character like @#!

STEP 2: Register for your Kerv prepaid Mastercard 

 At the Welcome screen, click Get Kerv to register for your Kerv prepaid Mastercard. You will also need to provide some additional sign-up information, such as your home address.

STEP 3: Activate your Kerv Account

Once you’ve signed up for your Kerv Account, we’ll send a unique code to your email address (please check your junk folder in case it is located there)

At the Welcome screen click on Activate to see the Devices page.

Click Activate next to the image of your Kerv prepaid Mastercard and enter the code from your email.

At the Devices screen you will see your account is now activated - once you have your Kerv ring, you can use this page to Link and activate your Kerv ring. 

Find out how to activate your Kerv ring

 

Having Difficulties?

  1. If you don't see the option to Activate your Kerv account, it means we have not been able to process your registration immediately.
    It will have been passed automatically to a member of our Customer Services team who will look to resolve the issue, and contact you directly within 2 working days

How to... guides

These guides are intended to help you get the most from your Kerv prepaid Mastercard and contactless payment ring.

How to Register your Kerv account

How to Activate your Kerv ring

How to load via debit or credit card

How to load via bank transfer

Making a payment with your Kerv ring

If you are still having difficulties, you can contact us via the following methods:

  1. The  button located at the bottom of the screen
  2. If you are logged in, send us a message using the located in the menu
  3. Email us at support@kerv.com