case study

Digital transformation to ensure connection between community and BPL’s facilities

Client

Barnsley Premier Leisure (BPL)

Sector

Communication

Communication with the diverse community served by BPL is critical

To support this, a programme of digital transformation has set out to ensure members of the community can connect simply with BPL and access facilities more easily. Past investment in communications technology was limited to maintaining the legacy systems, new investment prioritised replacement of these legacy telecommunications with a new unified communications system and modern contact centre capabilities.

Foehn’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember.

Dale Healey
BPL IT & Systems Manager

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