AI-powered automation

Essential tips for using voicebots and chatbots


Chatbots and voicebots typically are the first steps in AI automation

If you’re like others in your industry, you might be ready to start an artificial intelligence (AI) journey. According to Dimension Data survey results, as technology catches up with the demand for digital, almost nine out of 10 respondents consider AI a competitive differentiator. Yet, only 44% of respondents have a clear strategy for using the technology.

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